Project Manager-Content Management Systems (CMS)

Role Purpose Responsible for project governance, stakeholder engagement, and delivery oversight for website maintenance and enhancement services. Primary Responsibilities Stakeholder & Requirements Management Act as the main contact point for all website maintenance and enhancement matters. Conduct requirements gathering and analysis activities. Engage stakeholders to understand both business and technical requirements. Convert business requirements into functional specifications and implementation plans. Project Delivery Management Manage maintenance and enhancement requests throughout the project lifecycle. Plan and control schedules, resources, dependencies, risks and deliverables. Oversee enhancement implementation, including template modifications, content optimisation and system improvements. Service Quality & Operations Ensure web services meet agreed standards for availability, performance, security and quality. Coordinate with hosting, security and technical teams to ensure operational stability. Work with Operations Support Engineers to address security-related enquiries within required compliance timelines. Testing & Deployment Oversee SIT and UAT activities. Obtain necessary approvals prior to production deployment. Governance & Compliance Ensure adherence to ICT security requirements, Digital Service Standards (DSS), IM8 requirements and audit obligations. Prepare progress reports, issue logs and utilisation reports. Maintain project documentation, change records and handover materials. Relevant Experience Experience managing website maintenance and enhancement projects. Experience covering requirements gathering, project planning, release coordination, issue management and stakeholder coordination. Familiarity with Content Management Systems (CMS) , content governance, release management and enhancement planning. Experience managing Sitefinity or Sitecore websites hosted on a Government Content Website Platform will be advantageous.