Project Manager - #1671

Key Responsibilities The following responsibilities apply to both roles, with scope adjusted to the respective workstream. Programme & Project Management: Plan, manage, and monitor project activities, timelines, and budgets to ensure timely and quality delivery of milestones across assigned workstreams. Stakeholder Coordination: Collaborate closely with internal teams, appointed vendors, and GovTech counterparts to align on requirements, resolve issues, and drive project outcomes. Risk & Issue Management: Proactively identify, assess, and escalate risks and issues, and implement mitigation measures to keep projects on track. Governance & Reporting: Prepare and present regular project status updates, reports, and documentation for management and stakeholder review. Change Management: Manage change requests and assess their impact on scope, cost, and timeline, ensuring proper documentation and approvals. Quality Assurance: Review deliverables to ensure they meet defined acceptance criteria and are aligned to programme objectives. BAU Project Support: Manage ongoing BAU project activities, maintaining operational continuity while supporting the records migration programme. Requirements & Qualifications A. Educational Qualification & Experience Education: Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field. Experience: Minimum 7 years with relevant project management experience in complex, multi-stakeholders programmes. B. Technical & Professional Competencies Essential · Proven experience managing ICT or digital projects in a structured project management capacity. · Drives teams and stakeholders toward a common goal without necessarily having direct authority; manages competing priorities and resolves disagreements constructively. · Analyses situations quickly, identifies root causes, and makes sound decisions under pressure; strong analytical and organisational capabilities with a structured approach to problem-solving. · Anticipates problems before they arise and acts decisively to mitigate them. · Stay effective in ambiguous, fast-changing environments and adjusts plans when needed, and consistently delivers on commitments across multiple workstreams. · Builds trust, manages expectations, and keeps all parties aligned throughout the project lifecycle. · Excellent written and verbal communication skills to engage effectively with all stakeholder levels and external parties. Preferred (Advantageous) · Familiarity with government ICT governance and procurement framework, with an understanding of public sector statutory requirements. · Familiarity with government records management practices or WOG digital platforms. · Experience with BPO programme management systems and outsourcing operations. · Familiarity with AI tools and how to apply them to improve team productivity and automate routine tasks; practises responsible AI principles including data privacy, fairness, and transparency. · Proficient in Microsoft Power platform (e.g. Power BI) or SharePoint Online or workflow management software (e.g. JIRA / JIRA Service Management). · Able to interpret data and translate insights into clear decisions and narratives. · Comfortable with agile methodologies and managing iterative development projects. · Carries a product mindset — focuses on user outcomes over task completion, takes end-to-end ownership, and connects project work to business goals.