Project Management Analyst / Manager

⇒ Role Summary Our client's Travel Retail's Online-to-Offline (O+O) division connects digital pre-trip planning with immersive airport retail experiences, working with multi-industry partners including Agoda, Changi Airport Group, and Meta. You will be joining this fast-paced team to support project management across a key retail education mobile application initiative. ⇒ Main Responsibilities Lead and manage end-to-end project delivery for the Travel Retail O+O division, ensuring milestones, timelines, and stakeholder communications are on track. Coordinate cross-functional teams and multi-industry partners across digital and retail workstreams. Track project progress, maintain documentation, and produce clear status reports and dashboards. Support the planning and execution of the retail mobile application project. Identify risks and dependencies early and drive resolution across teams. Prepare presentations and project materials for internal and external stakeholders. ⇒ Qualifications & Experience Bachelor's Degree in Information Technology or relevant fields. At least 3–5 years of experience in project management, business analysis, or a related role. Strong Excel skills — data tracking, reporting, and dashboard creation. Experience working on digital or mobile application projects is advantageous. Salesforce experience is a plus, but not required. Creative design skills are a bonus. Strong communicator with the ability to manage multiple stakeholders across functions. Organised, detail-oriented, and comfortable working in a fast-paced environment.