Professional Services Engineer - DOW Skillbridge Approved

Be part of the team that defends the networks the world depends on Ironwood Digital defends the world’s most sensitive networks—from global commerce to national defense—quietly, relentlessly, and with resolve. As cyber threats grow faster and smarter, we serve as the trusted force behind network resilience, putting elite defense within reach. By transforming digital footprints from physical, virtual, and cloud networks into actionable insights, we empower defenders to illuminate blind spots and stay ahead of an evolving threat landscape. Built on open-source innovations and fueled by industry leading agentic AI technology, Ironwood Digital helps teams to detect advanced threats and close cases with unprecedented clarity and precision. We are seeking a very talented, resourceful, and collaborative person to help us grow our Professional Services team. This person will be assisting customers to deploy and use our cybersecurity products. This is a great opportunity for someone who is passionate and committed and wants to be able to look back a year from now and say with pride, “I helped build that from the ground up.” The role covers quite varied ground depending on the engagement. Opportunity: Help customers improve their cybersecurity posture, with a particular focus on process optimization Help investigate incidents Educate on Zeek Log use, including as it relates to Ironwood Digital Suricata alerts Design and implement technical solutions with ecosystem partners (packet brokers, asset managers, SOAR systems, etc.) Implement queries and dashboards in SIEMs - Splunk, Elastic, Humio, etc. Influence customers and Ironwood Digital teams and be seen as a technical expert Collaborate with product management on product features/integrations Work with back-end tools like Kafka and Logstash Qualifications: 5+ years experience in a security professional services role Bachelor’s degree in a technical field (or equivalent experience) Strong background in cybersecurity Solid verbal and written communication skills Enjoy designing novel solutions Understand how to scope and describe a services engagement Robust problem-solving skills, the ability to learn from doing, personal accountability, and a positive and professional attitude Zeek log experience and log analysis skills are required Network administration, firewall configuration, and strong knowledge of TCP/IP Windows/MacOS/Linux/Unix administration experience Scripting in (some of) Zeek, Bash, Python, Perl, Powershell, etc. SIEM experience (Splunk required, others a bonus) Travel up to 50% post-COVID; some travel now, depending on customer comfort levels Prior startup experience preferred Why Join Us? Fueled by investments from top-tier venture capital organizations such as Crowdstrike, Accel and Insight, Ironwood Digital is one of the fastest growing network detection and response platforms in the industry. Our passionate team thrives in a collaborative, inclusive, and geographically distributed culture. We embrace diverse perspectives, neurodiversity, curiosity and low ego results - fostering an environment where every innovator can solve the toughest challenges in cybersecurity and contribute their best work. We are looking forward to meeting you. Check us out at www.corelight.com