Professional Services Consultant (Self Service)

📋 Description Drive fast time-to-value at scale. Own a large, high-turnover portfolio of self-serve deployments Run an efficient, largely asynchronous deployment motion. Manage go-live intake, activation, and Monitor and triage deployment health daily. Sweep open deployments, classify them (not activated / Troubleshoot common deployment blockers. Use internal runbooks, and escalate non-standard technical Guide customers to full value. Help customers activate every product they've purchased (Inbound Proactively manage risk. Spot blockers and coverage gaps early and escalate to keep deployments 🎯 Requirements Genuinely curious about a customer's underlying needs (not just what they literally ask for), and Skilled in deploying and managing SaaS products across a large portfolio of customer environments Understanding of networking basics, security protocols, and email security concepts (SPF, DKIM Strong technical analysis skills to diagnose and resolve complex deployment issues quickly, even Proven ability to manage a large, high-turnover volume of concurrent projects, prioritize Experience using AI tools to templatize repeatable work and free up your judgment for the 🎁 Benefits Base salary range: $84,200 — $121,000 USD Eligible for bonus or incentive compensation, equity, and a comprehensive benefits package.