Professional Services Consultant

📋 Description Provide onsite consulting services and support to ScienceLogic customer with a focus on high Perform hands-on installation, configuration, and troubleshooting of ScienceLogic appliances as Work closely with customer's technical and management staff and act as subject matter expert for Handle customer work activities via on-site and remote as required. Handle on-site work solely as a SME and Technical Consultant in ScienceLogic implementation Act as the internal customer advocate for problem resolution, new product features, and future 🎯 Requirements A Bachelor's degree in Computer Science/Engineering or similar. Effective team player willing to assist others when needed Proven experience with implementation of enterprise level network management or application Process driven and proactive mindset; continuous improvement Thorough understanding of IT infrastructure, application, and enterprise infrastructure best Have exceptional troubleshooting and customer-handling skills; flexible and willing to learn new 🎁 Benefits Comprehensive medical, dental and vision plans. 401(k) plan with employer match. Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize. Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred 5-year Service Milestone Sabbatical. Paid parental leave.