Production Support With Linux

Job Summary: We are looking for an experienced Production Support Engineer with strong Linux Administration skills to manage production environments, troubleshoot application and infrastructure issues, and ensure system availability and stability. The role involves Linux administration, production support, database support, monitoring, observability, cloud exposure, and automation. Primary Skills: Linux Administration Production Support Secondary Skills: Oracle SQL / Database Support Splunk Grafana AppDynamics Cloud – OCP / OpenShift Monitoring & Observability Shell Scripting / Automation Key Responsibilities: Provide L2/L3 production support for critical applications and infrastructure. Perform Linux server administration, troubleshooting, and issue resolution. Monitor production systems and proactively identify performance and availability issues. Analyze application, system, and infrastructure logs to troubleshoot incidents. Work with Oracle databases and perform basic SQL queries and database-related troubleshooting. Use monitoring and observability tools such as Splunk, Grafana, and AppDynamics. Troubleshoot system performance, connectivity, process, disk, memory, and CPU-related issues. Participate in incident, problem, and change management activities. Support cloud/container platforms such as OpenShift/OCP. Create and maintain Shell scripts for operational tasks and automation. Coordinate with application, database, cloud, and infrastructure teams for issue resolution. Participate in production deployments, maintenance activities, and release support. Follow ITIL processes and maintain proper incident and operational documentation. Participate in on-call and production support activities as required. Mandatory Skills: 7+ years of relevant IT experience Strong Linux Administration Strong Production Support experience Good troubleshooting and incident management skills Experience working in a 24x7 production environment Hands-on experience with monitoring/logging tools Good to Have: Oracle SQL Splunk / Grafana / AppDynamics OpenShift / OCP Shell scripting Cloud exposure Monitoring & Observability