Product Solution Senior Engineer - Early Access & Adoption

Summary Are you a highly motivated, customer-centric problem-solver with a passion for cutting-edge technology and a talent for clear communication? Do you thrive in a fast-paced, collaborative environment where you get to shape the future of enterprise software through hands-on configuration and prototyping? Do you have deep experience with the Guidewire ecosystem? If so, we want YOU on our team! At Guidewire, we are the industry leader in software solutions for the Property & Casualty (P&C) insurance sector, helping insurers support their customers when they need it most—whether it’s a natural disaster, an accident, or a cyber threat. Who We Are We are Guidewire’s Early Access & Adoption (EAA) Team—a group of innovators dedicated to making new Guidewire product capabilities adoption-ready from day one. ✅ Trailblazers – We are the first to explore and configure new product capabilities, long before they are available to customers, ensuring they are ready for real-world use. ✅ Strategic Advisors – We embed an adoption-first mindset throughout the entire product lifecycle, influencing product design, development, and delivery. ✅ Knowledge Pioneers – We transform our early hands-on insights into essential adoption guidance. We build prototypes for new project ideas and innovative product possibilities, empowering customers and internal teams. Why We Exist 🚀 Champions of Adoption – We represent Guidewire’s Product Development Organization as the voice of adoption, ensuring products deliver value from day one. 🎯 Unparalleled Expertise – We blend deep business, consulting, technical, and product expertise to guide development of prototypes and adoption strategies. ⚡ Accelerating Time to Value – We develop clear guidance and shorten the implementation time for our customers. Job Description What You’ll Do Be the Expert – Become the go-to authority on new Guidewire capabilities, ensuring they are adoption-ready through hands-on prototyping and configuration, with a special focus on leveraging Gen AI and the latest AI tools. Shape the Product – Collaborate with engineering, product, and implementation teams, providing clear, concise, and empathetic communication regarding adoption impacts and GA readiness. Lead Early Access Projects – Provide expert guidance to early adopters, acting as a trusted advisor and facilitating a smooth transition to GA, demonstrating self-sufficiency and independence. Create Scalable Knowledge – Use AI tools to develop product adoption collateral and other documentation to serve as input for downstream enablement teams. Solve Complex Challenges – Address adoption barriers, define implementation strategies, and build innovative prototypes using the latest Guidewire App Platform capabilities, applying strategic thinking and customer focus. Inform Product Direction through Customer Engagement – Contribute hands-on to periodic Field Engineering customer engagements to gain insights, iterate on new products, and deliver feedback to product teams. Stay Ahead of the Curve – Explore emerging technologies, including AI and Large Language Models (LLMs), to influence Guidewire’s product evolution. At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI. Build Relationships - Develop and maintain strong relationships with internal and external stakeholders, fostering collaboration and ensuring the success of EAA initiatives. Customer-Centric Approach - Maintain a deep understanding of customer needs and align Guidewire solutions with their overall strategy. What We’re Looking For Curious & Adaptable – You thrive in ambiguity, learn quickly, and embrace new challenges. Passionate About Knowledge Sharing – You love making people’s jobs easier and enjoy scaling expertise across teams. Deep Industry Expertise – Experience in P&C insurance, claims, policy, and/or underwriting is required. Technical & Analytical Thinker – You can break down complex problems, design solutions, and do hands-on configuration or development work on the Guidewire Platform. You know how to use AI effectively to accomplish technical tasks. Exceptional Communicator – Excellent verbal and written communication skills, adept at explaining complex technical concepts clearly to diverse audiences. Strong active listening skills. Honest and respectful communication is essential. Self-Sufficient and Collaborative – A proactive individual who can take initiative and work with minimal supervision, identifying solutions and driving tasks forward independently. Ability to collaborate effectively with EAA teammates. Willing to Travel – Willing to travel for team meetings and limited customer engagements. Guidewire Certified – Prior certifications in Guidewire products are required for this role. ACE certification in ClaimCenter and/or PolicyCenter preferred. Technical experience 7+ years of relevant experience in configuring Guidewire enterprise software solutions for one or more insurance carriers. Strong obj