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Product Operations Lead
Meridian Softworks · Indexed today
About the role
EquityList is hiring Product Operations Lead job in Gurugram | Cutshort
Product Operations Lead
Product Operations Lead
4
\- 7 yrs
₹16L - ₹22L / yr
Gurugram
Skills
Product Management
Onboarding
Operations
Product Operations Lead
On-site | Reports to COO
Comp: Fixed + Variable + ESOPs
About EquityList
EquityList is building a compliance tech platform for equity compensation management.
Trusted by 500+ companies, we help teams manage their cap tables, equity grants, and compliance workflows with accuracy and ease. Our comprehensive platform simplifies the administration of ESOPs, RSUs, SARs, and RSAs, enabling finance, legal, and HR teams to operate seamlessly and at scale.
Today, we power equity management for 50,000+ stakeholders and over $5Bn in stock options across APAC, MENA, and the US, serving companies like Tata Consumer Products (NSE), Blackbuck (NSE), Bluestone (NSE), Tabby.ai, Tacobell India, Livspace, Slice, smallcase, Shiprocket, Pristyn Care, Rapido, Zerodha Fund House, and more.
Backed by AngelList India, Hustle Fund, Republic, Unpopular Ventures, Mana Ventures, and a stellar group of angels, we’re redefining how companies manage ownership and compliance globally.
About the Role
As a Product Operations Lead at EquityList, you’ll play a pivotal role in building scalable systems and processes that power our product and customer experience. You’ll sit at the intersection of Product, Engineering, and Customer Success, maintaining data integrity, optimizing onboarding flows, and ensuring smooth operational execution across teams.
This role is ideal for someone who thrives on structure, enjoys solving process challenges, and wants to grow into a Product Leadership position.
What You’ll Do
– Streamline Customer Onboarding Flows:
– Own the backend of customer onboarding, from data migration to platform setup - ensuring accuracy, efficiency, and scalability.
– Maintain Data Integrity:
– Manage and monitor customer and product data across systems to ensure consistency and accuracy.
– Build Operational Systems:
– Design and document internal workflows, tools, and automations that improve visibility and efficiency across Product and CS teams.
– Be the Bridge Between Teams:
– Collaborate closely with the Product, Engineering, and Account Management teams to ensure smooth execution of customer onboarding, migrations, and feature rollouts.
– Drive Product Insights:
– Collect, analyze, and present product usage data and feedback to help prioritize improvements and streamline product delivery.
– Optimize Processes Continuously:
– Identify gaps and opportunities to improve product ops infrastructure and support rapid iteration in a startup environment.
– Contribute to Product Strategy:
– As you grow in the role, help shape and influence how the product team scales processes, systems, and customer onboarding experiences.
Why This Role
You’ll get to build the foundation for how data, onboarding, and product processes scale across the company. It’s a high-ownership role with a clear growth path into Product Management or Product Leadership as the team evolves.
What We’re Looking For
– 4-5 years of experience in Product Operations, Product Management, or Product Analytics, preferably in a SaaS or B2B startup environment.
– Excellent communication and stakeholder management skills — comfortable with CXOs, founders, and functional leaders.
– Data driven; proficient with Excel and has working knowledge of writing SQL
– Highly organized, data-driven, and proactive problem solver.
– Entrepreneurial mindset: you enjoy building systems and processes from scratch.
– High ownership, curiosity, and a bias for action in fast-paced environments.
– Knowledge of equity management, private markets, and startup operations is a plus.
Why Join Us
– As a Product Operations Lead, build the backbone that powers EquityList’s product and customer experience.
– Work directly with the COO and leadership team.
– Influence product direction by being the closest voice to our customers.
– Join a fast-growing SaaS company solving a complex, global problem in equity management.
– Backed by leading investors and trusted by some of the most prominent startups across regions.
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Founded
:
2022
Type
:
Product
Size
:
0-20
Stage
:
Raised funding
About
EquityList is a full-stack equity management platform for global businesses. We work with 550+ customers such as Bajaj Auto (NSE), Tata Consumer Products (NSE), Blackbuck (NSE), Tabby.ai, Livspace, Shiprocket, Tacobell India, Slice, Rapido, Zerodha Fund House, and many more to manage equity for 40,000+ stakeholders and manage $4Bn+ of equity grant value.
Backed by AngelList India, Hustle Fund, Republic, Unpopular Ventures, and others, we're building the definitive infrastructure of equity compensation.
Read more
Candid answers by the company
What does the company do?
What is the location preference of jobs?
We are a lean, sharp, high-context team that ships fast and executes deeply. Join us and help shape the next decade of private market infrastructure.
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FAQ
Is the Product Operations Lead role at Meridian Softworks remote?+
This Product Operations Lead position is listed as onsite.
What is the salary for the Product Operations Lead role at Meridian Softworks?+
The listing states 1888000-2596000 INR.
What seniority level is this Product Operations Lead role?+
This is a lead level position.
How do I apply for the Product Operations Lead role at Meridian Softworks?+
Use the "Apply on cutshort" button to open the original posting on cutshort, where you can submit your application directly to Meridian Softworks.