Product Operations

📋 Description Take an ambiguous problem (a broken process, a missing system, a stakeholder complaint) and own it Help support & improve Heidi's product operating rituals: planning cycles, standups, forums Build automations that connects our tools (Linear, Slack, Canny and others) so information flows Partner with Product, Engineering, Design, Customer Support and Commercial to unblock execution and Own process hygiene in your area: consistent reporting formats, clear change-request paths 🎯 Requirements You finish things. You're the person people trust with a messy problem because it comes back You're comfortable with ambiguity and you don't need a spec to start. You can walk into a problem Experience in product operations, program management, product management, business operations You build lightweight systems that stick. You've automated something manual, and you know the You're comfortable working across timezones. Strong cross-team reach - you can walk into a room (or a timezone-shifted call) with people you 🎁 Benefits $1,000 annual learning and development budget $150/month health and wellness allowance $500 home office budget 26 weeks paid primary parental leave and 18 weeks paid secondary parental leave Fertility support up to $10,000 Four weeks of work from anywhere per year