Product Manager - Servicing

📋 Description Own the discovery and delivery of borrower-facing servicing features, with a focus on intuitive Partner with lender implementation teams to translate partner servicing requirements into product Help maintain and evolve our servicing platform configuration, including loan settings, borrower Drive initiatives that reduce delinquency and improve payment behavior, including self-service Use AI tools to accelerate your own workflow, including drafting documents, synthesizing research Develop working knowledge of loan sales, collections, and disbursements workflows, with growing 🎯 Requirements 2-5 years of product management experience in a fast-paced environment where you had real ownership Demonstrated product craft: you can identify and frame problems clearly, translate them into A good eye for UX: you can articulate what makes an experience intuitive or broken and partner Comfort using data to inform decisions and measure outcomes: you know how to ask the right Clear, structured communication: you can translate between technical and non-technical audiences Experience working with third-party platforms or vendors to ship product changes. 🎁 Benefits Fully remote work freedom (for most roles) Competitive salary packages Flexible PTO + 9 company holidays Equity: Share in our start-up success Comprehensive and affordable insurance benefits Paid parental leave for both caregivers