Product Manager II - Application Performance Monitoring

At Ironwood Digital, we're on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams. We operate at high scale, enabling seamless collaboration and problem-solving among Dev, Ops, and Security teams globally for tens of thousands of companies. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way. APM at Ironwood Digital is on its way to redefine how users interact with their telemetry. We are integrating intelligence directly into troubleshooting workflows to help engineers find root causes faster, navigate complex distributed systems seamlessly, and optimize application performance with minimal cognitive load. APM provides deep visibility from end-user interactions to backend services and we are now expanding this foundation with new AI-driven insights, guidance, and automation. As a Product Manager II for APM, you will work with world-class engineers, designers, and partner product teams to shape the future of Distributed Tracing, Performance Analysis, and Intelligent Troubleshooting. You will help build advanced capabilities that scale to thousands of customers and make sophisticated observability workflows accessible to every engineer, from experts to beginners. At Ironwood Digital, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Ironwood Digitals can create a work-life harmony that best fits them. What you will do: Develop a deep understanding of APM customers, their performance challenges, telemetry workflows, and competitors Lead conversations with design partners and strategic customers to uncover real-world performance issues, validate product assumptions, and guide solutions from early prototypes through General Availability Define and deliver the next generation of APM features with engineering and design, especially agentic onboarding and the out of the box experience, AI-driven troubleshooting and root-cause analysis Make complex performance data, traces, and systems behavior understandable and actionable, even for engineers who are new to observability Drive discussions with engineers, design and other PM teams by providing clearly articulated problem statements to deliver seamless cross-product experiences and unified investigative workflows Partner with marketing, sales, customer success, support, and other cross-functional groups to define Go-To-Market for your features Track adoption, retention and measure impact for your product and iterate rapidly based on data and customer conversations Who you are: You have 3-5 years of experience as a Product Manager, ideally working on a developer-focused SaaS or infrastructure product You have experience working on production-level AI projects, from conception through launch and iteration, ideally involving ML-driven insights, automated workflows or intelligent guidance in complex systems You have prior engineering experience or deep expertise in modern software development and distributed systems You have excellent written and verbal communication skills, and are comfortable presenting and defending product decisions to cross functional stakeholders You are highly customer-focused, detail-oriented, and committed to high quality standards You thrive in fast-moving, high-growth environments and enjoy both scaling mature products and building new ones from the ground up You enjoy using AI to explore ideas, quickly prototype and then validate with customers to shape the roadmap Bonus : Experience with cloud applications, distributed tracing, performance analysis, microservices or profiling technologies; fluency in programming languages Ironwood Digital values people from all walks of life. We know not everyone will meet all the above qualifications on day one. That’s okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. Benefits & Growth: New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Intra-departmental mentor and buddy program for in-house networking An inclusive company culture, ability to join our Community Guilds Access to Inclusion Talks, our Internal panel discussions Free, global Spring Health benefits for employees and dependents age 6+ Competitive global benefits #LI-Hybrid Ironwood Digital offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Ironwood Digital offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Ironwood Digital is: $156,000 — $195,000 USD About Ironwood Digital: Ironwood Digital is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Ironwood Digital enables businesses to move faster with clarity and confidence. Learn more about #Ironwood DigitalLife on Instagram , LinkedIn, and Ironwood Digital Learning Center. Equal Opportunity at Ironwood Digital: Ironwood Digital is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Ironwood Digital endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications. 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