Product Manager

BRIEF DESCRIPTION AND PURPOSE OF THE POSITION The role involves assisting the organization by creating, managing, and cascading business (that may include technical) solutions to the product owners to execute product strategies. A Product Manager can oversee one or multiple products and work towards improving their business processes and identifying areas for improvement or opportunities through the collection, testing, and interpretation of data. They own solutions that may be in line with or different from product owners or tech points of view and are working with other cohorts within the organization to validate and deliver strategies to address business problems or attain goals. COMPETENCIES Creating, Managing, and Owning Business Solutions Interpret and create diagrams depicting scoped business processes Create high-level requirements Secure approval on high-level requirements and diagrams from stakeholders Cascade and manage solutions assigned to product owners Data-Driven Collection, Interpretation, and Decision-Making Ingest and analyze market and consumer feedback and continuously guide the product toward sustainability Use data to support business decision-making Use data to determine necessary pivots or adjustments Collaborate and co-own dashboards with data teams, using methods to collect and interpret data for better product or business insights Business Acumen Demonstrate strong knowledge and understanding of the product and its business impact Know the market/industry Know the competitors Negotiates with stakeholders and management people Oversees day-to-day matters with the team and business Researches new product trends and insights Understand competition and find points to gain leverage from their advantages or disadvantages Instill that data reigns supreme over opinion-based decisions Product Knowledge Operates as a product owner and a project manager Champions product as the subject matter expert Quickly identify solutions independently and make proposals Agility Champion Upheld Agile best practices QUALIFIED STANDARDS Education ● Non-negotiable: Graduate of any IT-related course Experience ● Non-negotiable: ○ Preferably 7 - 9 years experience in the IT industry ○ Has a clear understanding of Agile Delivery Process ● Preferable: ○ Has 3 years of experience in business analysis or project management ○ Has at least 2 years experience as a product owner ○ Has experience working with insurance and claims-related products Training ● Preferable: ○ Taken up ITIL v4 and Agile / Lean / Scrum pieces of training Certification ● Nice to have: ○ PSPO I / CSPO (to certify within the organization) ○ BABOK ○ SBOK ○ PMBOK Why join us? HMO with 2 free dependents upon hire Day shift, Weekends off A supportive, collaborative culture Training and Development opportunities Option for hybrid work setup after six months