Product Analyst / Senior Business Analyst (SaaS)

KYP.ai process intelligence platform - the must-have for Agentic AI. We help global enterprises close the gap between where they are and where they want to be: revealing how work actually happens, proving automation ROI before investment, and enabling AI agents with real business context.What does it mean to you? This is not a traditional software house style Business Analyst role. You will sit at the intersection of product strategy, deep technical understanding, and customer value - helping shape what KYP.ai builds next and why. Reporting to the CTO/Co-Founder, you will become a team member with internal authority on three interlocking domains:Product Mastery: Become the internal expert on how KYP.ai works end-to-end - your opinion changes roadmap decisionsBusiness Context: Understand customer pain deeply enough to articulate 'why this matters' - not just 'what it does'Technical Craft: Read architecture, speak with engineers as a peer, spec what hasn't been built before.What can you do with us?Translate business needs into implementable features while carefully evaluating risks and opportunities;Conduct thorough competitive analysis and proactively identify opportunities for new functionalities, ensuring our product stands out in the productivity mining area;Create Epics, User Stories, and Use Cases based on selected document structure (including Acceptance Criteria);Contribute to the backlog planning and prioritization of tasks;Work closely with the CTO, other Product Analysts, Development and Customer Success teams - also work directly with customers to surface real needs before they become specs.What should you bring to KYP.ai?5+ years in a product role: BA, PM, PO, product analyst, or equivalent on genuinely complex SaaS, data, or enterprise platforms - not CRUD apps;Comfortable reading technical architecture and talking to engineers without a translator;UX thinking and capability to bring it into the product building process;Experience or strong interest in process intelligence, mining, task mining, or automation (RPA, etc.);Skilled in Epics, User Stories, BPMN/UML - and knows when to skip the template and just think;Intellectually restless: you get frustrated when you don't understand something deeply enough;Holds opinions, changes them when the evidence is better, and is precise about both.What do we offer?B2B contract;Possibility to work fully remotely;Work on an innovative, exciting, off-beat product;Start-up flair paired with rock-solid technical expertise;Environment in which people genuinely care about each other;Technical skills development through knowledge sharing, cracking exciting problems on-the-job together, and lots of data to work with;Offices to work in Tychy (PL) and Berlin (DE) always when it is convenient;Premium medical package for you and your loved ones;Multisport card to keep you fit;