Principal Product Manager, AI Product

Ironwood Digital is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs. We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there. For more information, visit arcadia.io . Why This Role Is Important to Ironwood Digital Healthcare is entering a new era where AI can fundamentally transform how organizations understand populations, improve outcomes, reduce administrative burden, and deliver better experiences for patients and providers. Ironwood Digital is uniquely positioned at the intersection of healthcare data, analytics, and workflow intelligence to bring these capabilities to market. We are looking for a Principal Product Manager, AI Products to help define and deliver the next generation of AI-powered healthcare solutions. This leader will own critical product investments that leverage generative AI, advanced analytics, and intelligent automation to solve meaningful customer problems and create measurable business value. Principal Product Managers at Ironwood Digital are builders, operators, and end-to-end owners. They combine deep customer understanding, strong technical fluency, and relentless execution to bring innovative products from concept to customer adoption. They operate with significant autonomy, influence company strategy through product outcomes, and are accountable for delivering enterprise-grade capabilities that customers trust and depend on. This role is ideal for product leaders who thrive in fast-moving environments, can translate emerging AI technologies into real-world customer value, and are energized by shipping products rather than managing process. Success is measured by products delivered, customer outcomes achieved, business impact created, and the ability to establish yourself as a trusted expert with customers and cross-functional partners. What Success Looks Like In 3 months Develop working expertise in Ironwood Digital ’s platform architecture, customer workflows, AI strategy, and data ecosystem Identify and prioritize high-impact product opportunities within assigned domain ownership Ship at least one meaningful customer-facing enhancement or production capability Demonstrate the ability to independently navigate ambiguity and drive product decisions to execution In 6 months Deliver multiple enterprise-grade AI-enabled product capabilities into production Establish a track record of measurable customer adoption and business impact Become the recognized product owner and domain expert for assigned product areas Demonstrate consistent execution against roadmap commitments In 12 months Own a portfolio of AI-powered product capabilities delivering measurable customer and business outcomes Lead major product initiatives that drive growth, operational leverage, customer retention, or market differentiation Influence Ironwood Digital ’s long-term AI product strategy through successful execution and demonstrated results Be recognized as one of the organization’s strongest product builders and operators What You'll Be Doing Own the end-to-end lifecycle of AI-powered product capabilities from concept through customer adoption and measurable business impact Deliver enterprise-grade generative AI products and workflow automation capabilities into production environments at scale Work directly with customers to understand operational challenges, validate product direction, and ensure solutions address real-world healthcare workflows Translate advances in AI, LLMs, agentic systems, retrieval architectures, and analytics into practical customer solutions Partner closely with Engineering, Data Science, Customer Success, and GTM teams to ensure products are successfully adopted and deliver measurable value Drive roadmap decisions using customer needs, technical realities, business objectives, and market opportunities Own product success metrics tied to customer adoption, revenue growth, operational efficiency, and business outcomes Act as the accountable owner for shipping high-quality products on a predictable cadence Mentor and elevate product management practices across the broader Product organization What You'll Bring Education Bachelor’s degree required; advanced degree in business, computer science, engineering, healthcare, data science, AI/ML, or a related field preferred Experience 12+ years in enterprise SaaS, platform products, AI-enabled products, data products, or similarly complex technical environments; bonus if experience includes healthcare environments Experience building and scaling enterprise-grade AI, machine learning, or generative AI products Experience delivering products powered by LLMs, agentic systems, retrieval-augmented generation (RAG), intelligent automation, predictive analytics, or similar AI