Platform Engineer (DevEx)

Job Purpose We’re building a Developer Productivity team that will become one of the most visible and impactful engineering groups at RWS. Our mission is simple: help 350+ engineers build, ship, and operate software faster, with less friction, better tooling, and a world-class developer experience. We’re looking for a DevEx Engineer, an IC who combines technical curiosity with genuine enthusiasm for engineering culture, AI-assisted software development, and developer enablement. This is not a traditional DevOps or platform engineering role - it sits at the intersection of AI tooling, developer productivity, internal DevRel, metrics, automation, and engineering community building. You’ll help us experiment with and operationalize the future of software development: AI development harnesses, agentic workflows, developer tooling ecosystems, engineering insights, and productivity platforms. You’ll also become a visible advocate for great engineering practices and help drive adoption of the tools and workflows we build. This is a high-impact role with strong visibility across Product & Technology, working directly with platform engineering, SRE, product engineering teams, and senior technology leadership. About Product & Technology Product & Technology plays a pivotal role in aligning the organization with its strategic objectives and enhancing shareholder value. Product & Technology is responsible for establishing unified standards and governance practices throughout the company. Additionally, we oversee the development and maintenance of core applications essential for the seamless operation of various functions across the organization. We are committed to driving and executing future roadmaps that are in line with the overall strategic direction of RWS. With a global reach, Product & Technology provides support services to over 7500 end users worldwide. We take pride in managing the information security operation and safeguarding all our assets. Our core functions encompass Enterprise & Technical Architecture, Network & Voice, Infrastructure, Service Delivery, Service Operations, Data & Analytics, Security & Quality Compliance, Transformation, Application Development, Enterprise Platforms, With a dedicated team of over 500 staff, Product & Technology ensures a strong presence across all regions, enabling efficient and effective support to our global operations. Job Overview Key Responsibilities Help design and build internal AI-assisted developer tooling and engineering workflows. Contribute to AI development harnesses, orchestration tooling, MCP integrations, prompt/tooling standards, and agentic development workflows. Support rollout and adoption of AI engineering and related ecosystem tooling. Help measure and improve developer productivity and experience using engineering metrics, developer sentiment, and workflow analysis. Interpret data for various sources to help teams understand engineering friction and impact, building and executing strategies to improve across the SDLC Partner with engineers across the business to understand pain points and identify opportunities for automation and simplification. Contribute to internal developer portals, self-service tooling, onboarding experiences, and golden path workflows. Help run and grow engineering communities, knowledge sharing, internal demos, workshops, and AI adoption initiatives. Act as an enthusiastic advocate for modern engineering practices and AI-enabled software delivery. Work closely with our AI development community, Platform Engineering and SRE teams to improve tooling usability and adoption. Support experimentation and rapid prototyping of new developer productivity concepts. Skills & Experience Has some hands-on software engineering experience in at least one modern programming language Is excited by the AI-for-software-development movement and actively experiments deeply with modern AI coding tools. Enjoys helping other engineers succeed and improving the day-to-day developer experience. Has a strong curiosity around developer workflows, productivity, and engineering systems, with experience in enterprise contexts Communicates clearly and enjoys collaborating across teams and disciplines. Cannot accept messy/friction-heavy processes and is driven by the need to turn them into streamlined experiences. Is comfortable learning new tools quickly and working across different areas of engineering. Has decent experience with automation, APIs, scripting, CI/CD, developer tooling, or cloud platforms. Familiarity with prompt engineering, AI orchestration frameworks, MCP servers, or agentic workflows. Nice to Have Experience with developer productivity or DX metrics platforms. Exposure to platform engineering, internal developer platforms, Backstage, or self-service tooling. Experience running engineering communities, demos, workshops, or internal enablement initiatives. Experience with observability or engineering analytics tooling. Knowledge of GitHub