Performance Insights & Automation Analyst

📋 Description Architect and maintain automated data pipelines with SQL and BI tools. Integrate AI analytics for the WFM team using Gemini for reports. Provide ad hoc and BAU reporting for pilots, experiments, and campaigns. Perform weekly/monthly deep-dive analytics on recovery rates and efficiency. Build forecasting models to estimate staffing needs from spend and trends. Create self-service dashboards for Site Directors to monitor performance. 🎯 Requirements Advanced SQL proficiency and experience with Looker, Snowflake, or Tableau. Familiarity with Generative AI (Gemini) for data synthesis and reporting. Strong analytical thinking; translate data into business recommendations. Data visualization skills to communicate insights to non-technical stakeholders. 🎁 Benefits Remote-first with hubs in Santa Monica, Nairobi, Mexico City, Manila, Bangalore. Global, diverse team and impact-driven culture. Growth opportunities and visible data-driven impact at Keystone AI.