Panel Support Specialist (Database Management Chinese Speaker)

📋 Description Address queries from panel members through email and other channels, maintaining high customer Troubleshoot and resolve issues reported by TV, Digital, and Content Insights panel members Conduct panel member database maintenance and quality control validations Support panel communications: write/edit content for newsletters, bulletins, web portal updates Perform detailed data checks and reporting, highlighting discrepancies Support management of household, individual, and technical information database 🎯 Requirements Diploma or Degree in IT, Computer Science, Mathematics, Statistics, or related fields Strong proficiency in Microsoft Excel, Word, and PowerPoint Excellent command of English & Mandarin (written and spoken); additional languages a plus Basic understanding of database concepts Strong analytical skills with attention to detail and accuracy in handling large datasets Ability to work under tight deadlines and multitask 🎁 Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP)