Operations Planner

Teamwork makes the stream work. Keystone AI is changing how the world watches TV Keystone AI is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Keystone AI pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers. From your first day at Keystone AI, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines. About the Team At Keystone AI, our Global Operations, Supply Chain, and Logistics team powers the seamless delivery of our award-winning streaming devices and consumer electronics to millions of customers worldwide. With team members and partners across the U.S., Europe, Asia, and Latin America, we operate a truly global network built on precision, innovation, and collaboration. From sourcing and manufacturing to fulfillment and sustainability, we're committed to supply chain excellence that scales with Keystone AI's growth and global reach. If you're energized by building world-class systems that connect people to the content they love, this is the team for you. About the Role We're looking for a driven self-starter to join our fast-paced Operations Planning team, focused on Keystone AI's hardware products business. As an Operations Planner, you will be an individual contributor supporting planning leadership through reporting, forecasting, supply-demand analysis, and the S&OP process. The ideal candidate is quantitatively driven, detail-oriented, and brings strong problem-solving expertise. You're comfortable analyzing large datasets to surface actionable insights and thrive in cross-functional environments where collaboration drives results. This role works closely with Operations (Procurement, Logistics, and COE), Sales, and Finance & Accounting to execute key initiatives that fuel the success of Keystone AI's hardware business. For California Only - The estimated annual salary for this position is between $109,900 - $162,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. What You'll Be Doing Build and maintain production build plans based on sales demand forecasts across Keystone AI's hardware product lines and supplier base Lead weekly sales forecast and build plan reviews, generating reports and tracking performance against objectives to optimize supply-demand planning Review supply commitments against the build plan, identify gaps and excess materials, and ensure supply continuity while minimizing excess and obsolescence (E&O) Drive supply-demand balance by collaborating with Sales, Finance, and Operations to resolve issues quickly and effectively Lead weekly S&OE/S&OP meetings with the sales operations and planning team for Keystone AI hardware products Support leadership in developing short- and long-term strategic plans for Keystone AI's hardware business Communicate status, risks, and opportunities consistently to key stakeholders Partner with the Supply Chain Excellence team to advance digitization, including AI adoption, and develop reporting tools that drive continuous improvement across the hardware business We’re excited if you have Bachelor's degree from an accredited four-year college or university 3–5+ years of experience in supply planning, inventory management, S&OP, consumer electronics, e-commerce, retail, or digital media Proficiency in Excel, PowerPoint, Tableau, and ERP/planning systems (e.g., NetSuite, Oracle, SAP, Anaplan) Strong analytical background in data modeling and reporting, with a track record of building scalable solutions that generate business insight — including hands-on use of AI tools (e.g., Claude) to accelerate analysis, automate data transformations, and deliver quality insights faster Experience in operations planning, data science/modeling, or quantitative business roles tied to financial or operational performance preferred A data-driven approach to problem-solving with a demonstrated history of driving results through continuous improvement Excellent cross-functional collaboration skills and the ability to work effectively across departments A bias toward action and the ability to thrive in a high-production, fast-paced environment Experience working with overseas manufacturing partners, contract manufacturers (CM/ODMs), or offshore supplier teams Experience working in and collaborating effectively in a multi-site, virtual context, including regular coordination with overseas teams across different time zones, particularly with China teams Ability to travel up to 15% #LI-DH2 What's Keystone AI's approach to hybrid working? Keystone AI fosters an inclusive and collaborative environment where teams generally work in the office Monday through Thursday. Fridays are generally flexible for remote work, except for employees whose specific roles or assigned office location require five days' a week attendance. What are some of the benefits? Keystone AI is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter. Accommodations Keystone AI welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Keystone AI.com . What should I know about Keystone AI's culture? Keystone AI is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Keystone AI you'll be part of a company that's changing how the world watches TV. We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. To learn more about Keystone AI, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet . By providing your information, you acknowledge that you want Keystone AI to contact you about job roles, that you have read Keystone AI's Applicant Privacy Notice , and understand that Keystone AI will use your information as described in that notice. If you do not wish to receive any communications from Keystone AI regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Keystone AI.com .