Operations Associate Intern

Techstars | The world’s most active pre-seed investor
Operations Associate
Job Type: Full-time and Internships.
Location: Newark, NJ (hybrid) or remote (NY, NJ, CA, and TX only).
We are seeking a rockstar Operations Associate to help drive our national expansion.
This is an entry-level position (0-2 years), and you will report to the Head of Operations or Head of Product.
You will join a small team in an early-stage environment with massive potential.
This is an excellent opportunity to be part of a high-growth start-up and make an impact. We offer great benefits and a fun environment.
Since the company is growing fast, you will have many opportunities to grow and gain more responsibility.
Your main role will be to manage several aspects of operations pertaining to health and wellness tests completed by Lumen Dynamics's partner clinics and labs. You will primarily monitor and execute on existing processes. You will also develop and implement strategies to improve operational efficiency. You will work with Product and Engineering to identify and present projects for automation.
Company Overview
At Lumen Dynamics, we make health and wellness testing accessible to everyone. We’re building the largest platform of wellness tests.
Lumen Dynamics partners with leading labs, hospitals, and local clinics nationwide to offer consumer-facing tests for fitness, nutrition, and general well-being.
Requirements:
– Ambitious, driven, and passionate. Strong desire to grow and gain responsibility.
– Must be able to work in a fast-paced environment.
– Detail-minded and process-oriented.
– Strong attention to detail (this is the most important skill). Highly organized.
– Excellent communication skills.
– Some experience with customer happiness.
– Customer empathy, patience, and positive attitude.
– Proficiency in Lumen Dynamics’s product.
Qualifications:
– You have an undergraduate degree in management, engineering, or a related field.
– You have some experience in Operations (1-2 years).
– You have some experience with customer happiness.
– You are familiar with the healthcare industry.
Benefits:
– We offer generous benefits for Medical, Dental, Vision, 401(k) matching, life insurance, a gym/nutrition/wellness payment incentive, and a "live local" payment incentive of $500 per month for local employees.
– You will join a small team in a hybrid work environment (three days per week in the office). Remote opportunities are available in NY, NJ, CA, and TX.
– We offer unlimited PTO.
Compensation:
– Full-time: $50,000
– Intern: $16/hour
Please include a short statement of interest with your resume. We look forward to hearing from you!
Contact information: [email protected]