Network Support Engineer

📋 Description Act as subject matter expert for technical specifications and requirements for digital solutions Provide Tier 2 / advanced support for pre-sales and technical implementations of digital solutions Provide first and second tier support for networked solutions directly and in coordination with Record, track, and manage complaints using Intuitive’s business systems. Lead projects and initiatives relating to digital product support Create and maintain active directory accounts and PKI certificates. 🎯 Requirements Comprehensive hands-on experience and knowledge of network operations, configuration, and In-depth knowledge of core IT technologies and processes (e.g., network systems, operating systems Familiar with cybersecurity best practices and ability to maintain vigilance in monitoring cyber Familiar with data privacy, and protection regulations, such as ISO 27001 and the Act on the Excellent analysis, troubleshooting, and debugging skills, in particular TCP/IP and 802.11 Professional with strong customer facing skills who can discuss technical information with a wide 🎁 Benefits Market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity.