Network Engineer

Key Responsibilities: 1. Network and Security Equipment Management: · Support and manage routers, switches, firewalls,Intrusion · Detection/Intrusion Prevention System, VPNgateways, proxies, Wire Lan · Controllers, Network Access Control appliances,load balancers, Network · Management System, other network and firewalldevices. · Perform day-to-day network and securityoperations, including monitoring and managing network infrastructure. 2. Incident and Problem Management: · Respond to network incidents according toseverity levels and meet service level requirements. · Handle high-pressure situations, identifyproblems, and make quick decisions to resolve issues. · Adhere to incident management workflows andprocedures. 3. Documentation and Reporting: · Maintain and update network diagrams,configuration records, inventory, RMA records, and incident reports. · Provide timely and accurate reports on networkperformance, capacity planning, and incident analysis. 4. Collaboration and Coordination: · Work closely with third-party vendors,telecommunication operators, ISPs, and other service providers. · Participate in transition planning and supportthe onboarding of network and security systems. 5. Compliance and Training: · Ensure compliance with company policies,information security guidelines, and health and safety regulations. · Provide continuous training to enhance knowledgeand skills in network administration and management. Qualifications: Education: Diploma in Information Technology or arelated field. Experience: · Level 1: Minimum of 3 years of experience inmanaging network and security infrastructure. Certifications: · Level 1: ITIL certified, CCNA or equivalentnetwork certifications. Skills: · Strong technical knowledge of network andsecurity systems. · Excellent problem-solving and decision-makingskills. · Ability to work independently and as part of ateam. · Strong communication and interpersonal skills. Working Conditions: · Ability to work on standby, including nights,weekends, and holidays. · On standby and contactable 24/7 for support andescalation.