Middle/ Senior Business Analyst ERP

Top 3 Reasons To Join Us Grow and advance into higher-level roles A creative and innovative work culture Competitive pay and great benefits The Job 1. Position Objective Act as a bridge between Business (Finance/Sales/Operations) and Technical teams. Support the implementation and digitization of key processes such as O2C, P2P, R2R, and CRM . Ensure business requirements are accurately captured and delivered with guidance from senior team members. 2. Key Responsibilities Requirements Gathering: Support collecting and documenting business requirements from stakeholders (Sales/Finance/Warehouse/CS). Process Analysis & Modeling: Assist in analyzing current processes (As-Is/To-Be) and creating basic workflows (flowcharts, BPMN). Documentation: Prepare and maintain BA documents such as BRD, user stories, acceptance criteria , and simple mockups. ERP & Accounting Support: Assist in mapping basic accounting flows (GL/AP/AR) under guidance from senior BA/Accounting team. CRM Support: Support defining and documenting CRM flows (lead → opportunity → order). UAT Support: Help prepare test cases, support UAT execution, and track bugs/issues. Integration Support: Coordinate with technical teams to support integrations (e-invoice, bank, etc.). Data & Migration: Support data mapping, data validation, and basic reconciliation tasks. Training & Documentation: Assist in preparing user guides, SOPs, and training materials. Your Skills and Experience 3. Requirements Bachelor’s degree in Business, Finance, Accounting, IT, or related fields. 3.5+ years of experience in Business Analysis / ERP / CRM Basic understanding of O2C, P2P, R2R processes is a plus. Fundamental knowledge of accounting concepts (GL/AP/AR) is preferred. Familiar with Agile/Scrum methodology. Basic skills in writing user stories, documentation, and process flows . Good English reading & writing skills. Strong learning mindset and attention to detail. Familiarity with Jira, Confluence, Figma, Draw.io is a plus. 4. Nice-to-Have Exposure to ERP/CRM systems or accounting software. Basic understanding of IFRS concepts. Knowledge of SQL for data checking is a plus. Why You'll Love Working Here Why Join Us Opportunity to work on real ERP/CRM projects and gain hands-on experience. Learn directly from experienced BAs, PMs, and technical teams. Dynamic, young, and fast-growing environment. What We Offer 💰 Competitive salary + 13th-month salary + Tết bonus 🏥 Healthcare Insurance 💻 MacBook provided 🎯 Team building, Happy Hours 📚 Training & clear career path