MicroStrategy Business Intelligence

About the role Configure, install, administer, operate, upgrade, monitor, sustain, and support existing business intelligence platforms and other related infrastructure. You will also be responsible for service delivery across these platforms. Key responsibilities Responsible for swiftly resolving disruptions to technology services to minimize user impacts and maintain service levels Reviews the production readiness of technology solution implementations and application deployments and coordinates next steps across the involved teams Oversees and provides guidance on analysis of performance trends and actions being taken for preventing potential impacts Effectively uses logic as a problem-solving tool Demonstrates understanding of statistical models for problem analysis Actively helps team members and makes suggestions to improve practices Perform deployments, job scheduling, monitoring platforms Participates in an On-Call rotation Maintains root cause analysis skills for investigation of incidents impacting technology availability Reviews capacity utilization for trends and raises awareness across teams to address areas of excess and shortages About you 4+ years of relevant experience required. Requires in-depth knowledge and expertise in business intelligence tools Preferred to have experience managing Business Intelligence platforms including Qlik, MicroStrategy, Business Objects and Power BI Experience with programming languages like Python, Terraform, Ansible and other deployment software is preferred A solid understanding of the broader technology portfolio Experience managing services running on both Linux and Windows Operating Systems on-premises and in AWS Stays abreast of industry trends and technologies Administers processes and procedures related to code management Engages various teams to evaluate and implement performance tuning recommendations.