Microsoft AI Business Solutions Practice Lead

The Practice Lead for Microsoft AI Business Solutions is responsible for leading the delivery excellence and commercial performance of the Microsoft Dynamics & AI Business Solutions Practice. This includes platforms such as Microsoft 365, Power Platform, Dynamics 365 and collaboration with other Department Practice Leads in the areas of Azure, PaaS solutions and Business Central / ERP. This go-to-market role combines technical leadership with outward-facing responsibilities, including pre-sales support, client engagement, and ownership of departmental output targets. The Practice Lead role is based in Ireland where the role can be performed remotely. Solstice Analytics combines 20+ years of traditional software development with the very latest low-code cloud platforms to deliver end-to-end digital transformation. We bring the full range of Microsoft & Salesforce technologies and best-of-breed Low Code platforms. We are an approved Salesforce partner as well as Gold Certified for Azure Cloud and Application Development and a Microsoft Solutions provider. Reasons to Join Industry Recognition : Work for an award-winning company. Solstice Analytics is a recognised Microsoft Business Applications Partner of the Year, a certified Great Place to work® and included in the prestigious Deloitte Fast50 for the last five consecutive years. Global Reach : Join a global workforce with 200+ employees and operations in multiple countries, offering a broad perspective along with international experience. Hybrid Work Flexibility : Enjoy the freedom to work from anywhere in Ireland with this role, offering a great work-life balance. Diverse Technology Exposure : Work with a wide range of technologies including Microsoft, Salesforce, and Low Code platforms, enhancing your technical skills and knowledge. Professional Growth : Opportunities to mentor junior team members and expand your expertise in solution architecture. Gain certifications in Microsoft as part of your professional development. Collaborative Environment : Be part of a supportive team that values excellent communication, customer engagement, and problem-solving skills. Challenging Projects : Engage in diverse projects across various industry sectors, providing a stimulating and dynamic work environment. Comprehensive Benefits : including remote working in Ireland, health insurance, flexible working hours & company trips. Role Responsibilities: Own and deliver against the department’s output targets with department team. Support department’s sales target via collaboration with business development team. Collaborate with both business development and sales teams to shape proposals and respond to RFPs. Lead solution design and technical input during pre-sales engagements, supporting existing business development pre-sales. Represent our Microsoft practice in client meetings, pitches, and industry events. Build and maintain strong relationships with clients, Microsoft, and other strategic partners. Identify and develop new business opportunities within existing and prospective accounts. Ensure client satisfaction and long-term value through high-impact solution delivery. Support the Operations Director to drive the Microsoft platforms strategy in alignment with organisational goals. Ensure technical governance, security, and compliance across all Microsoft technologies. Act as a subject matter expert and escalation point for complex technical issues from within the department’s teams and projects. Mentor and develop internal talent within our Microsoft practice and work alongside the Operations Director on performance reviews. Promote continuous learning and Microsoft certification across the team. Foster a culture of innovation, collaboration, and accountability. Understand, comply with and actively promote adherence to ISO27001 and ISO9001 policies and procedures Requirements Proven experience leading Microsoft Platform implementations (e.g. M365, Power Platform, Dynamics 365). Strong commercial acumen with experience in pre-sales and client-facing roles. Demonstrated ability to meet or exceed delivery targets in a technical leadership role. Excellent communication and stakeholder engagement skills. Microsoft certifications (e.g. Power Platform / Dynamics 365 Certifications, Power Platform Expert, AI Business Professional) are highly desirable. Desirable Experience : Exposure to and knowledge of Microsoft Azure and PaaS options and how it can be utilised with Power Platform to deliver customer solutions to business challenges. Understanding of the wider Microsoft SaaS offerings (e.g. Business Central, F&O, etc) Solstice Analytics 's culture is built upon the values of resilience, heartfelt service, always striving and insatiable curiosity. You can learn more about our values at www.tekenable.ie . Candidates applying for this role need to be able to demonstrate how they have applied these values in other roles and how they'll contribute to them, should they be successful. At Solstice Analytics we fost