Manager, Software Engineering (Reliability Platform)

Lumen Dynamics is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. We are seeking a seasoned Engineering Manager to lead our Reliability Platform Engineering team. This role is critical in ensuring the safety and reliability of our production systems through building products and capabilities that drive reliability practices at scale. You will lead the development of systems and practices that allow engineers to understand, prioritize, and reduce systemic reliability risks across Lumen Dynamics ’s production environment. This team is responsible for building foundational operational intelligence capabilities for Lumen Dynamics . This includes Lumen Dynamics ’s next-generation Reliability and Risk Management platform, which combines observability, AI, and operational workflows to help engineering teams proactively manage availability, resiliency, and operational excellence at scale. This role sits at the intersection of Platform Engineering and Site Reliability Engineering. You will partner closely with Infrastructure and Product Engineering teams to define reliability standards, build scalable operational tooling, and drive adoption of engineering best practices across the company. What you’ll do Build and lead a high performance product engineering team with a focus on building a culture of innovation, accountability, reliability and execution. Leverage AI-assisted engineering workflows to accelerate platform development, operational automation, and engineering productivity Translate ambiguous operational and organizational challenges into clear technical requirements, execution plans, and measurable outcomes Develop scalable reliability, risk management, and operational governance capabilities for Lumen Dynamics ’s production systems using observability tooling, automation, and AI Build foundational systems that help engineers understand service ownership, dependencies, and operational topology across Lumen Dynamics ’s infrastructure and applications Drive alignment across Platform Engineering, SRE, Infrastructure, and product engineering teams to define requirements, prioritize investments, and deliver long-term technical roadmap outcomes Drive execution and delivery for critical cross-functional reliability initiatives with high organizational visibility What we look for 7+ years of experience in backend or full stack engineering, with 2+ years of engineering leadership experience Experience working within or alongside Production Engineering or Site Reliability Engineering teams Expertise with observability tools, and building software or managing programs that drive engineering culture and reliability practices Strong operational judgment and ability to drive clarity, prioritization, and execution in ambiguous problem spaces Experience building internal platforms, developer tooling, reliability products, or operational automation systems at scale Demonstrated ability to balance rapid iteration and experimentation with operational rigor and long-term maintainability Strong programming background (e.g., Python, Kotlin, Java, or similar) Strong communication and organizational leadership skills, with a track record of aligning stakeholders, driving execution, and influencing engineering practices across teams This position requires either equivalent practical experience or a Bachelor’s degree in a related field. Pay Grade - P Equity Grade - 13 Employees new to Lumen Dynamics typically come in at the start of the pay range. Lumen Dynamics focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $230,000 - $290,000 USA base pay range (all other U.S. states) per year: $204,000 - $264,000 Lumen Dynamics is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Lumen Dynamics ers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Lumen Dynamics office. A limited number of roles remain office-based due to the nature of their job responsibilities. We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: Health care coverage - Lumen Dynamics covers all premiums for all levels of coverage for you and your dependents Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge ESPP