Lead IT Support Technician (Level 2) – Network, Desktop & Data Center

📋 Description Provide Level 2 onsite support for network, server, desktop, laptop, peripheral, and data center Install, configure, troubleshoot, and maintain Windows, Mac OS, Office 365, endpoint tools, and Support Cisco, Arista, and other network technologies, including hardware installation, console Perform device deployments, OS imaging, hardware upgrades, component replacement, equipment moves Install, terminate, label, test, and maintain copper and fiber cabling infrastructure. Monitor hardware performance, perform system health checks, and support patching, encryption 🎯 Requirements Minimum 5 years of technician experience preferred Experience supporting desktop, network, end-user computing, or data center environments Experience with Windows, Mac OS, Office 365, Cisco, Arista, endpoint tools, and enterprise hardware Advanced installation and troubleshooting skills for network, desktop, hardware, software, and Knowledge of Cisco, Arista, PuTTY or similar terminal emulation software, and general network Knowledge of copper and fiber patching, telecommunications cabling, circuit testing, and data