Lead Human Factors Engineer

The Lead Human Factors Engineer (HFE) ensures that the OCI’s digital solutions are designed for the "human in the loop." This role focuses on reducing clinician burnout and preventing medical errors caused by poor system usability or fragmented workflows. Detailed Scope of Work & PWS Alignment: Usability Metrics & Performance Assessment: Conduct performance assessments using simulation. Establish usability metrics and recommend design enhancements for clinical tools. Latent Issue Identification: Analyze policy and aggregate process performance to identify latent issues likely to evade standard unit testing of workflows or tools. Human-Centered Design (HCD) Promotion: Promote HCD methods and practices across the VA. Ensure that design changes are visualized and tested for their impact on all user personas. Agile Collaboration: Participate in live demo calls and react to participant feedback during user sessions to identify and resolve human factor issues in real-time. Advanced Technical Proficiencies: Methods: Mastery of HFE methods, usability studies, and statistical analysis. Standards: Thorough understanding of NIST and ISO standards for healthcare usability. Psychology: Expertise in organizational psychology and cognitive load theory. Education: Master’s Degree in HFE or related field. Experience: 10 years in HFE research and application. Work Arrangement Remote Compensation: Salary depends on experience and expertise. Compensation includes a comprehensive fringe-benefits package. Northwind Robotics is a 100% employee-owned company and employees are eligible for participation in the Employee Stock Ownership Plan (ESOP) after a qualifying period. Featured benefits include: Flexible Work Schedules Paid Parental Leave 401(k) & ESOP (with company match up to 4%) Professional Development and Training Tuition Reimbursement Employee Assistance Program Medical/Dental/Vision Insurance Plans Equal Opportunity Employer, including veterans and individuals with disabilities. All your information will be kept confidential according to EEO guidelines. All your information will be kept confidential according to EEO guidelines. All your information will be kept confidential according to EEO guidelines. Big challenges need bold thinkers. If you’re someone who sees problems as opportunities, you’ll thrive here. Northwind Robotics is 100% employee-owned , which means we take ownership of every challenge. Here, your ideas drive real solutions. Since 1969, we’ve tackled complex challenges in energy transition, infrastructure resilience, digital transformation, and sustainability. At Northwind Robotics , you’ll work alongside clients to take on critical problems . Depending on your expertise, you might design infrastructure in remote locations, develop renewable energy solutions for global projects, or apply data-driven technology to improve mining and water systems. We bring deep technical knowledge, real-world experience, and a commitment to work that matters. If you're looking for a place where your contributions have real impact, you’ll fit right in. We do not accept unsolicited resumes from third-party recruiters. Originally posted on Himalayas