Junior Database Administrator - Fuze Services

At Lumen Dynamics , we put patients first and tirelessly address the most pressing needs in healthcare. We empower millions to digitally connect with care providers, essential health resources and needed treatments – and enable care providers, employers, health plans and life sciences companies to meaningfully enhance quality, outcomes and value. We are dedicated to helping our partners evolve and modernize to meet emerging patient and marketplace needs. Lumen Dynamics ’s foundation is built upon the strategic combination of several proven, technology-powered innovators in the digital health, diagnostics, and pharmacy sectors. Our growing portfolio brings together the capabilities of industry leaders including LetsGetChecked, Truepill, and Alto Pharmacy, to create a distinctive, unified force in healthcare. Together, we have the shared vision, advanced capabilities and talented teams to deliver next-generation solutions that patients and healthcare partners need today and into the future. Junior Database Administrator (DBA) We are seeking a Junior Database Administrator to join our Technology Platform team, supporting our international infrastructure with team members based across the EU and the US. In this role, you will help maintain and monitor the health, performance, and security of our database environments. This is a developmental position designed to build hands-on expertise as a cloud-based DBA, offering an ideal opportunity for someone looking to grow their skills in a production-level ecosystem. As the DBA team stands at the junction of multiple departments, your responsibilities and growth opportunities will expand as you progress toward the next level in your career. You will assist in monitoring, documentation, troubleshooting, and supporting cross-functional requests alongside senior team members. Key Responsibilities Cloud Infrastructure: Assist in managing AWS RDS instances by monitoring database health, identifying performance issues, and participating in root-cause investigations. Production Support: Participate in a rotating on-call schedule to ensure 24/7 database availability and rapid response to production incidents across our global infrastructure. Operational Integrity: Execute quarterly patching, monthly index reviews, and backup integrity testing within a live production environment. Development Support: Advance your T-SQL knowledge by participating in code reviews and assisting Developer and TechOps teams with query optimization and execution. Automation: Utilize Python, PowerShell, and other scripting languages to build or maintain automation tools (e.g., AWS Lambdas, GitHub Action workflows, etc.). Security & Compliance: Manage user permissions, SOPs, and disaster recovery runbooks while helping ensure regulatory framework compliance (including HIPAA, HITRUST, and SOC2) across all database systems. Required Experience & Qualifications Minimum Qualifications: Experience: 1–3 years in a DBA or Database Support role; must have hands-on exposure to a live, production-level environment. SQL Server: Practical experience with Microsoft SQL Server 2019 or newer. AWS Environment: Hands-on experience or a solid understanding of AWS core services (RDS, Lambda, State Machines, CloudWatch). Scripting: Proficiency in T-SQL; exposure to Python and PowerShell for automation tasks. Core Concepts: Strong understanding of ACID properties, indexing, backup/restore strategies, and database security. Collaboration & Reliability: Strong communication skills to work closely with distributed DevOps and TechOps teams, alongside a clear commitment to supporting the on-call rotation. Preferred Qualifications: Experience or familiarity with automated cloud monitoring tools (Datadog, CloudWatch DMVs). Exposure to infrastructure automation tools (e.g., Terraform for RDS) or cloud-native database architectures. Experience or familiarity working within compliance-driven, regulated environments (HIPAA, HITRUST, SOC2). Soft Skills: A natural curiosity for staying current with SQL Server features and a calm, methodical approach to problem-solving under pressure. Physical requirements for this role include the ability to work at a computer terminal with monitor, keyboard and mouse for extended periods of time, stoop, bend, and reach for equipment and supplies, make frequent repetitive motions required to operate a computer that include the wrists, hands and fingers, and lift, carry, push, pull, and move light objects up to 20 pounds. The role also requires the ability to effectively communicate through verbal interactions, discern auditory information, and visually perceive details to perform essential job functions. Consistent with the Americans with Disabilities Act (ADA) and similar applicable state laws, it is Lumen Dynamics ’s policy to provide reasonable accommodation to enable qualified individuals with disabilities to perform essential job functions, unless such accommodation would cause an undue hardship. This po