Java Support - Analyst / Lead

Mphasis is hiring via Asvatthah Java Support - Analyst / Lead job in Pune, Chennai, Bengaluru (Bangalore), Noida | Cutshort

Java Support - Analyst / Lead
Mphasis
Java Support - Analyst / Lead

at Mphasis
Agency job
4
\- 15 yrs
₹7L - ₹30L / yr
Pune, Chennai, Bengaluru (Bangalore), Noida
Skills
Java
J2EE
Microservices
application support
PL/SQL
Linux/Unix
Technical support
Production support
Remote support
Tech Support
– 4-15 year experience in Application Support
– Must have good knowledge in Java/J2EE, Microservices, PL/SQL, Unix
– Good to have knowledge in Agile, JIRA, Splunk, Service Now
– Good understanding and hands-on experience in Incident, Problem and Change Management
– Provide technical leadership to the team & contribute in the skill development within team
Interact with internal teams and client stakeholders to trouble shoot the tickets/incident and manage other support activities
– Good communications skills are necessary, must be team player and inquisitive.
– Strong customer service and support focus with a desire to deliver a high-quality service
– Ability to multi-task, work under pressure and to tight deadlines
– Flexible in working outside of office business hours at short notice (as required)
– Should be able to examine the system and identify the areas for Service Improvements & Value adds.
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