IT Service Desk Support Engineer - 1 Year Contract

💻 IT SERVICE DESK SUPPORT ENGINEER | 1-YEAR CONTRACT 📍 Location: Depot Road 💰 Salary: Up to $3,300/month ⏰ Working Hours: 8:30 AM – 6:00 PM( Mon - Fri) 🔧 JOB RESPONSIBILITIES Provide first-level IT service desk support to users Attend to IT enquiries, incidents and technical issues Troubleshoot hardware, software and network-related issues Perform basic system checks and resolve technical issues Log, track and update incidents in the service desk system Escalate unresolved issues to the relevant technical teams Follow IT procedures, SOPs and service level requirements Provide remote or on-site support when required Participate in the 24/7 duty phone rotation Perform other IT support duties as assigned ✅ REQUIREMENTS IT-related Diploma / Nitec / Higher Nitec preferred Previous IT helpdesk, service desk or desktop support experience preferred Good troubleshooting and communication skills Basic knowledge of Windows, hardware and software Able to work independently and handle user issues professionally Willing to take up the 24/7 duty phone on a rotational basis 📩 Interested? Apply now and join the IT support team! Only shortlisted candidates will be contacted. Au Wei Xuan , Ryan Reg No: R23117045 EA License: 23C2060