IT Executive

📋 Description Own day-to-day EUC operational outcomes for the assigned site or country scope, ensuring reliable Partner with managed service vendors to review escalations, track service performance, and ensure Develop, maintain, and continuously improve SOPs, user guides, operational records, and Work with other GTS teams and business stakeholders to resolve cross-functional issues and Support governance, audit, and compliance activities by ensuring controls, operational practices Use modern tools, automation, reporting, and AI-enabled assistants responsibly to improve 🎯 Requirements At least 3 years of experience in IT operations, end-user computing, workplace technology, service Demonstrated ability to independently own and deliver scoped operational workstreams, tasks, or Strong analytical and problem-solving skills, with the ability to translate operational data and Strong written and verbal communication skills, with ability to work across vendors, technical Experience with IT service management, asset management, endpoint/workplace tooling, or cloud Ability to work in a fast-paced environment while maintaining service quality, accuracy, and 🎁 Benefits Term Life Insurance and comprehensive Medical Insurance. GrabFlex: customizable benefits package. Parental and Birthday leave. Love-all-Serve-all (LASA) volunteering leave. Confidential Grabber Assistance Programme. FlexWork arrangements, including differentiated hours.