IT Engineer (Systems Administration)

Join our client, the Bank of China’s IT team as an Systems Administration Engineer, where you’ll take hands-on ownership of the systems that keep our business running. This is a broad infrastructure role covering Windows and Red Hat Linux servers, VMware virtualization, storage, backup and recovery, and database platforms. You’ll help maintain a secure, stable and resilient environment while contributing to infrastructure upgrades, operational improvements and production incident response. This is a full-time, on-site role, with after-hours support required from time to time. You will be remunerated for this in overtime (OT) pay or time in lieu. Administer and support Windows Server 2016 and above and Red Hat Linux in a production environment. Manage enterprise servers, storage, hardware and VMware infrastructure, including provisioning, configuration, performance, capacity, migration and troubleshooting. Lead or support server builds, upgrades, migrations, patching, firmware updates and decommissioning in line with change procedures. Perform daily monitoring, health checks, alert reviews, backup verification, scheduled job checks and operational housekeeping. Support backup, recovery, restoration and disaster recovery activities, including restore testing and participation in DR exercises. Troubleshoot infrastructure incidents across hardware, operating systems, VMware, storage and databases, including root-cause investigation and remediation. Support planned maintenance, production incident response and infrastructure improvement initiatives, including after-hours support when required. Maintain accurate system records, technical documentation, operational procedures and recovery guides. Work closely with application, network, information security, vendor and wider technology teams to resolve issues and deliver operational changes. What you’ll bring A bachelor’s degree in Information Technology, Computer Science or a related discipline. At least 3–5 years’ experience in systems administration or infrastructure support. Strong hands-on experience with Windows Server 2016 and above, Red Hat Linux and VMware virtual infrastructure Experience with assistant backup recovery: Perform daily system monitoring, health checks, alert review, backup verification, scheduled job checks, and operational housekeeping to maintain infrastructure availability and integrity Working professional proficiency in both Mandarin and English, including written and spoken communication. Native-level proficiency is preferred, as Mandarin may be used internally and with clients or stakeholders. Strong troubleshooting, analytical, communication and documentation skills, with the ability to work independently and manage competing priorities. Australian citizenship or permanent residency Knowledge of SQL Server and/or Oracle database administration is preferred but not essential. What's on offer A technically broad role with genuine ownership of enterprise infrastructure Collaborative banking technology environment Competitive salary, plus superannuation and allowances Staff benefits include meal allowance from commencement + additional benefits after Year 1 (commute, health and mobile allowances)