IT Engineer - L1 - Jurong Island

Job Description Provide first-level IT support to users for hardware and software issues. Troubleshoot Windows, Microsoft 365, Outlook, Teams, printers and laptops. Set up laptops, desktops and IT equipment for new joiners. Manage user accounts, password resets and basic access requests. Handle IT tickets and follow up on users’ issues. Assist with onboarding and offboarding of employees. Maintain IT equipment and asset records. Troubleshoot basic network, Wi-Fi and VPN issues. Escalate complex issues to L2/L3 support or vendors when required. Support other IT projects and ad-hoc tasks. Job Requirements Diploma / Degree in IT or related field. 1–3 years of IT support / helpdesk experience. Familiar with Windows, Microsoft 365, Active Directory and basic networking. Good troubleshooting and communication skills. Able to work independently and support users in a fast-paced environment. HOW TO APPLY: Interested applicants, please click on “Apply Now” and provide the below details in your resume. We regret only shortlisted candidates will be notified. Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA). Please read our privacy statement on our corporate website www.trustrecruit.com.sg. Trust Recruit Pte Ltd EA License No: 19C9950 EA Personnel: Jordan Fung Si Jong EA Personnel Reg No: R23112945