IT Business Analyst (Banking)

Office Location: Changi, Singapore Key Responsibilities Business Analysis and Project Delivery Gather and document business requirements, user stories, and process flows Improve Procurement Workbench workflows, automation, and operational efficiency Coordinate with business and technology teams on solution implementation, SIT, UAT, defect management, and deployment Stakeholder Collaboration and Operational Support Work with stakeholders to clarify requirements, resolve issues, and track project progress Provide functional support for Procurement Workbench and AI-enabled solutions , including incidents and enhancement requests Prepare and maintain SOPs, user guides, and training materials GenAI and AI Governance Develop and refine GenAI prompts to support document summarisation, information extraction, and workflow automation Evaluate AI outputs for accuracy and quality , supporting data validation, performance monitoring, and AI governance Requirements Qualifications in IT, Computer Science, Business Information Systems , or a related discipline Experience in IT Business Analysis, requirements gathering, or system implementation , preferably in banking Understanding of SIT, UAT, and defect management Familiarity with AI/GenAI models and prompt engineering techniques is an advantage Additional Skills: (i) Experience with Figma for UI design is preferred (ii) Practical knowledge of Postman and Python scripting is preferred Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd ("PERSOL") and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy. We may use artificial intelligence ("AI") and machine learning technologies to support our recruitment and placement services, including screening resumes, assessing qualifications and experience, and identifying skills and job matches. Where permitted by applicable law, we may also use such personal data to develop, train, test, improve and/or fine-tune AI and machine learning technologies that support our recruitment and business operations. For more information on how we collect, use, disclose and protect your personal data, please refer to our Privacy Policy: https://www.persolsingapore.com/policies. If you wish to withdraw your consent, including consent relating to the use of your personal data for AI-enabled recruitment activities and AI development activities, please email us at [email protected] . PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Registration No. R1877971 (Derrick Tiew Yong Han)