IT Analyst/Support, Executive

About Company I am currently working with a reputable organisation looking to expand their technology team. They deliver robust enterprise services and business solutions to support growing operational demands. About Job Deliver L1/L2 technical support for end-user system issues, enterprise software, and core infrastructure. Maintain enterprise resource planning operations, specifically focused on Microsoft Dynamics 365 Business Central. Analyse core functional workflows across sales, procurement, finance, and inventory management to optimise operational efficiency. Manage software access controls, user provisioning, security permissions, and periodic access audit reviews. Monitor, troubleshoot, and support API integrations and web services linking ERP systems with third-party software. Coordinate with internal business units and external vendors for system enhancements, testing, and User Acceptance Testing (UAT). Skills & Requirements Diploma or Degree in Information Technology, Computer Science, or a related discipline. Proven hands-on experience in IT application support, ERP system maintenance, and daily operations. Strong working knowledge of Microsoft Dynamics 365 Business Central and general ERP architectures. Familiarity with Microsoft 365, Windows ecosystem, and Active Directory / Microsoft Entra ID. Exposure to APIs, web services, and system integration troubleshooting techniques. Excellent analytical, problem-solving, and communication skills to interface effectively with stakeholders and third-party vendors. To apply online please use the apply function, alternatively you may contact Leo Lim at leo.lim(@)randstad.com.sg (EA: 94C3609 | R21102289)