Infrastructure Network Operations Manager

About the Role We are looking for a seasoned Infrastructure & Network Manager to lead the end-to-end management of CBSI's IT infrastructure and cybersecurity operations across all sites. In this role, you will be at the forefront of our cloud transformation journey , driving the strategy, design, and governance of hybrid and cloud-native environments — while ensuring the stability, security, and scalability of our enterprise infrastructure. Key Responsibilities Architect & Scale Cloud Infrastructure — Take ownership of CBSI's cloud strategy by designing, deploying, and optimizing cloud environments (AWS, Azure, or GCP). Lead the migration of on-premise workloads to cloud platforms, enforce cloud governance frameworks, and ensure cost-effective utilization through FinOps practices. Manage & Optimize Infrastructure — Oversee LAN, WAN, WLAN, Data Center, and hybrid Cloud/On-Premise systems, ensuring high availability, reliability, and performance of servers, network devices, storage, and endpoints across all sites. Drive Cybersecurity Governance — Govern the organization's security posture covering firewalls, IDS/IPS, endpoint security, vulnerability management, and incident response — ensuring compliance with IT policies, cloud security standards (e.g., CIS, NIST), and regulatory requirements. Lead Incident & SLA Management — Serve as the operational lead for infrastructure incidents, service requests, and change management; drive root cause analyses and deliver SLA performance reports to leadership. Develop & Inspire a Team — Coach, mentor, and grow a team of network, cloud, and infrastructure engineers through performance evaluations, KPI setting, and career development planning. Engage Stakeholders & Improve Continuously — Collaborate with SBU heads, functional leaders, and vendors to deliver infrastructure and cloud projects on time, optimize costs, and elevate service quality. Manage Budget & IT Assets — Oversee the full IT asset lifecycle, manage CAPEX/OPEX and cloud spend budgets, and optimize software licenses, hardware, and telecom subscriptions for cost efficiency. About You Education & Certifications Bachelor's Degree in Computer Science, Information Technology, or a related field Cloud certification strongly preferred — AWS Solutions Architect, Microsoft Azure Administrator (AZ-104), or Google Associate Cloud Engineer CCNA or equivalent network certification ITIL Foundation certification Experience Minimum 7 years of progressive experience in IT Network Infrastructure and Security At least 2 to 3 years in a team lead or supervisory capacity Proven hands-on experience designing and managing cloud environments (AWS, Azure, or GCP), including IaaS, PaaS, and hybrid cloud architectures Experience with cloud migration projects , infrastructure-as-code (Terraform, ARM Templates, or CloudFormation), and container platforms (Kubernetes, Docker) is a strong advantage Background in managing multi-site enterprise infrastructure with a blend of on-premise and cloud systems Skills Strong understanding of cloud networking, security, and governance best practices Solid analytical and problem-solving skills with the ability to translate technical concepts to non-technical stakeholders Strong oral and written communication skills