IMS Team Lead (Identity Management Services)

IMS Team Lead (Identity Management Services) About the role We are hiring an IMS Team Lead (Identity Management Services) for a multi-year identity and security managed services engagement with a public sector organisation in Singapore, covering IAM, IGA, PAM and identity operations. Key responsibilities Lead and coordinate the IMS operations team Manage identity/account/access requests, manual exceptions and user support Coordinate access reviews and operational reporting Ensure accurate, timely execution against procedures, SLAs and audit requirements Enforce maker-checker controls and proper handling of manual interventions Track requests, issues and review actions to closure Maintain complete operational records Coordinate with technical leads, application/security teams and client stakeholders Support automation-first operations, investigations, audits and remediation What you will bring 2+ years identity management operations, user access administration, access review coordination Identity/account/access administration and fulfilment Access review coordination and action tracking Maker-checker controls, audit trails and exception handling SLA monitoring, work allocation and operational reporting User support and stakeholder coordination Identification of manual workarounds and process improvements Adoption of automated IGA/IAM/PAM workflows Qualifications & certifications Degree in CS/IT or related Identity management or security certifications preferred Work arrangement Location: Singapore, on-site at client premises Employment type: Contract / Permanent / Full Time Working days: Monday to Friday The successful candidate must be able to obtain the required government security clearance before starting Candidates with existing CAT security clearance will be preferred Interested candidates can send their CV directly to [email protected]