Implementation Analyst (R-19606)

📋 Description Shadow a Customer Consultant to be trained and then own onboarding and implementation activities Ensure Customers understand the product, training options and can successfully use the product as a Conduct check-in with customer to review use of the solution within 30 days of onboarding. Shadow a Customer Consultant to be trained and then own helping customers upgrade to new solutions Be the point person for customer assistance during the onboard phase, consult and work with tenured Collaborate with customers and account team in a professional manner to ensure successful 🎯 Requirements Bachelor’s degree and a minimum of 1 year of relevant work experience. Ability to understand external data related to LOB use cases. Ability to view, extract, transfer, store, recall and manipulate data files. Able to communicate (oral & written) to a variety of customer audiences. Able to train and transfer knowledge and skills to customers. Results-oriented individual, able to handle multiple and/or priorities in a fast-paced, dynamic 🎁 Benefits Generous paid time off in your first year, increasing with tenure. Up to 16 weeks 100% paid parental leave after one year of employment. Paid sick time to care for yourself or family members. Education assistance and extensive training resources. Do Good Program: Paid volunteer days & donation matching. Competitive 401k with company matching.