Implementation Analyst

📋 Description Build and audit client sites, including benefit plan rules, plan details, rates, and enrollment Test client sites to ensure proper system functionality and quality. Import client data into the system and ensure data accuracy throughout implementation. Prepare employee and employer communication documents. Triage client tickets and questions via email and voicemail and provide appropriate next response Resolve data discrepancies with external vendors and ensure accurate information exchange. 🎯 Requirements Bachelor’s degree in business administration or related field (required) 2+ years of professional client-facing experience within analysis and data management Advanced proficiency in MS Excel (VLOOKUPs, data summaries) and working knowledge of other MS Extensive experience with databases, data interpretation, and data manipulation Strong written and verbal communication skills Ability to problem-solve using reference materials, testing, and informed questioning 🎁 Benefits Comprehensive Health Benefits: Access to health, dental, and vision plans to support your wellness Competitive Compensation: A compensation package that recognizes your skills, experience, and Remote first, Office friendly environment! No time to commute? No problem! Retirement Savings Plans: Options to help you plan for a secure financial future with Professional Development: Opportunities for career growth, including training and access to Supportive Culture: A work environment that encourages collaboration, open communication, and