Hyperscaler Operations Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Hyperscaler Operations Manager based in United States. This is an exciting opportunity for an experienced cloud operations professional to lead and optimize hyperscaler marketplace operations across AWS and GCP. In this highly collaborative role, you will drive operational excellence by designing scalable processes, managing cloud marketplace initiatives, and supporting strategic co-sell and funding programs. Working cross-functionally with technical, commercial, and operational teams, you will help improve efficiency, automate workflows using AI, and ensure seamless execution of cloud partnership initiatives. This position offers a high level of autonomy within a fast-paced, remote-first environment where innovation, continuous improvement, and operational impact are highly valued. Accountabilities Lead the operational strategy and execution of hyperscaler marketplace programs across AWS and GCP, including private offers, marketplace transactions, funding initiatives, and co-sell operations. Own and continuously improve end-to-end operational processes, ensuring they remain scalable, compliant, and aligned with business objectives. Act as the primary operational expert for marketplace technologies, maintaining system health, platform configurations, integrations, and data integrity across cloud partnership tools. Manage operational relationships with marketplace technology vendors while coordinating enhancements, renewals, and service performance. Identify opportunities to leverage AI and automation to streamline repetitive operational workflows, improve reporting, and increase operational efficiency. Partner closely with cross-functional teams including Sales, Deal Desk, Finance, Legal, IT, Revenue Operations, and Enablement to support successful execution of marketplace and funding initiatives. Monitor operational performance, resolve complex escalations, oversee funding utilization, and contribute to continuous process improvements through documentation, training, governance, and system enhancements. Requirements Minimum 6 years of experience in cloud marketplace operations with direct ownership of hyperscaler programs and operational workflows. Strong expertise with AWS and GCP marketplace ecosystems, including private offers, CPPO/MCPO models, co-sell programs, marketplace billing, and funding operations. Hands-on experience with cloud marketplace management platforms such as Tackle.io or equivalent solutions. Working knowledge of Salesforce CRM, including partner management, opportunity workflows, and basic administration. Experience managing hyperscaler funding initiatives, including planning, execution, compliance, reporting, and performance tracking. Proven ability to design, document, and optimize complex operational processes across distributed teams. Practical experience using AI tools and automation technologies to improve operational efficiency and scale business processes. Excellent problem-solving, stakeholder management, communication, and cross-functional collaboration skills. Previous experience within a B2B SaaS environment and familiarity with hyperscaler partnership programs is essential. Comfortable working independently in a remote-first, fast-moving environment with a proactive and solution-oriented mindset. Benefits Fully remote position based in United States. Flexible paid time off to support work-life balance. Comprehensive health and well-being benefits. Equity compensation and employee stock purchase opportunities. Growth and professional development funding. Home office support to enhance your remote working environment. Generous parental leave. Employee resource groups that foster inclusion and community. Opportunity to work with innovative cloud technologies and AI-driven operational initiatives. How Northwind Robotics works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Northwind Robotics? Data Privacy Notice: By submitting your application, you acknowledge that Northwind Robotics will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1