Helpdesk and Technical Support

Responsibilities: Install, support, and maintain servers and other computer systems. Install and configure software applications. Apply operating system and application/software updates, patches and configuration changes. Plan for and respond to service outages and other system or network related issues. Provide technical support. Perform system backup and system performance tuning. Maintain system and server security. Document system configuration. Performs system performance tuning Monitor system performance and troubleshoot issues. Ensure that the server and system environment is up and running. Perform security roles by creating, revoking, locking, and applying strong password rules, remove expired login accounts, and terminate rogue processes. Other related functions that may be assigned as needed Qualifications: Must have a Bachelor’s Degree in Computer Science/Engineering, Information Technology or equivalent field Has 2-3 years of work related experience in Systems Administration.