Jobs · empllo
Help Desk Technician I
GT's Living Foods · Los Angeles · Posted 1d ago
About the role
📋 Description Performs onsite and remote troubleshooting through diagnostic techniques and offers advice to Determines the best solution based on the issue and details provided by customers. Walks customers through the problem-solving process. Directs unresolved issues to the next level of support personnel. Provides accurate information on IT products or services. Records events, problems, and their resolutions in the ticketing system. 🎯 Requirements 1-3 years of help desk experience Bachelor's Degree in Computer Science or related field (preferred) Experience working in a mixed Windows and Mac OS environment Must have a valid driver's license, proof of insurance and be able to drive a motor vehicle Bilingual; speak, read & write Spanish fluently (preferred) 🎁 Benefits Health Insurance: Medical, Dental, Vision, and Life 401K with Matching Employee Assistance Program Discounts on the amazing GT's product line (available for pickup at headquarters only) Corporate Discounts with our partners through LifeMart (concert & sporting event tickets, cell Others: on-site corporate gym, food trucks every weekday, and quarterly employee appreciation events
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FAQ
Is the Help Desk Technician I role at GT's Living Foods remote?+
This Help Desk Technician I position is listed as onsite (Los Angeles).
What is the salary for the Help Desk Technician I role at GT's Living Foods?+
The listing states 27-30 USD.
What seniority level is this Help Desk Technician I role?+
This is a junior level position.
What languages does the Help Desk Technician I role require?+
The posting requires Spanish.
How do I apply for the Help Desk Technician I role at GT's Living Foods?+
Use the "Apply on empllo" button to open the original posting on empllo, where you can submit your application directly to GT's Living Foods.