Head of Delivery, AI-Native Services

📋 Description Own the delivery system and cost structure for AI-native services Architect and build the delivery system (agents, integrations, evaluations, human review, exception Ensure cost per completed service unit and margin thesis Manage cost model and deal-acceptance line Take one service from design customers to repeatable, profitable operation Collaborate with Head of GTM as peer seats 🎯 Requirements Personally built and operated at least one AI agent or agentic workflow in production Led a technical team including hiring, developing people, and making architecture/delivery Served customers directly from discovery through launch, problem resolution, and measurable outcomes Personally owned delivery economics (cost model, margin, or capacity plan) and defended it against Ability to break a messy service into deterministic steps, agentic decisions, human judgment Know how to prevent plausible but low-quality AI output through grounded context, constrained 🎁 Benefits Mission-driven and value-based company dedicated to empower deskless workers and local businesses Early employee opportunity at Series B hyper-growth startup; work with founding team and industry Competitive salary and equity Comprehensive health coverage: medical, dental, vision; 95% of premiums for employees and 85% for In office amenities and stocked kitchen 401K Plan