Head of Customer Happiness

Monexo Fintech is hiring Head of Customer Happiness job in Chennai | Cutshort
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Head of Customer Happiness
Head of Customer Happiness
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2
\- 4 yrs
₹4L - ₹6L / yr
Chennai
Skills
Operations
Vendor Management
Fulfillment
Finance
Customer Success
Customer Relationship Management (CRM)
MS-Excel
The candidate should have: - worked in Finance company - implemented / Supervised Credit screening, Customer service, Repayment application - supervised a team of 50+ people - worked on ISO certification - ability to manage costs - drive unit cost down - manage vendors - process risk management
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Companies hiring on Cutshort

Founded
:
2016
Type
:
Products & Services
Size
:
20-100
Stage
:
Raised funding
About
Monexo is an Reserve Bank of India approved Peer-to-Peer (P2P) Lending marketplace. P2P lending is democratizing finance.
We are driving '_credit inclusion'_ through paperless onboarding of young working class earning between 16000 to 33000 per month with Data Science.
Being a marketplace model - we have lenders who are diversifying beyond Saving Account, Fixed Deposits and Mutual Funds to earn a better yield on their savings.
We are part of the India FinTech _industry_ and invite you to be part of this _revolution_.
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