Global IT Support Specialist

📋 Description Be part of global IT team and participate in company wide projects. Work on a 24/7 rotating shift schedule, including nights, weekends, and holidays. Provide tier 1-2 support for end users on local and remote sites. Work with service desk ticketing system. Track and Keep IT assets inventory up-to-date. Install, administer, maintain, and troubleshoot Windows/Mac and mobile devices. 🎯 Requirements Excellent knowledge of Windows 11 and at least 2-3 years' experience Understanding of Windows based client environments (Active Directory, GPO's, SCCM/ MDT Knowledge and experience in cloud solutions (Office365, Azure) Practical knowledge of Computer Hardware and Maintenance Understanding of TCP/IP, Network elements and services, Wireless and VPN environments Contribute to Documentation, KB, manuals, monitoring 🎁 Benefits Performance bonuses and opportunities for internal growth Comprehensive health insurance plans, food vouchers, and travel allowances 30 days of paid annual leave Company-sponsored seminars, training programs, social activities, and events Work-life balance and flexibility