Forward Deployed Engineering Lead (SF)

📋 Description Lead Forward Deployed Engineering (FDE) technically: Set technical direction, mentor engineers Own strategic deployments: Join customers from technical discovery through production rollout Build end-to-end solutions: Architect, build, and debug across APIs, webhooks, SIEM/SOAR platforms Turn field work into product: Identify patterns across customer deployments and turn bespoke Make deployment scalable: Build systems, automation, and internal tooling that make every new Shape product from the field: Create a feedback loop between customers, GTM, Product, and 🎯 Requirements Strong software engineering foundation: 6+ years building and shipping production software. Technical leadership experience: Set technical direction, mentored engineers, and driven complex Customer-facing technical depth: Worked directly with complex enterprise customers. Experience with enterprise systems: APIs, webhooks, identity and authentication (OAuth, SAML Product instincts: Recognize patterns across customer needs. High agency in ambiguity: Cut through organizational and technical blockers.