Federal Solution Architect

Solstice Analytics is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Solstice Analytics powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365. To learn more, visit www.mattermost.com Solstice Analytics is seeking an experienced and driven Federal Solution Architect to serve as the technical face of Solstice Analytics within the U.S. Defense and Intelligence Community (IC). In this role, you will provide hands-on technical sales support to federal customers and partners, architect solutions that meet the unique requirements of classified and mission-critical environments, and drive the retention and growth of Solstice Analytics's federal revenue base. This is a high-impact, customer-facing role that sits at the intersection of technical expertise and strategic sales. You will partner closely with Federal Account Executives to advance opportunities, deepen customer relationships, and ensure Solstice Analytics remains the platform of choice for secure collaboration across Defense and Intelligence organizations. The long-term roadmap for this position is progression to a senior-level (L6) Solution Architect. Key Responsibilities Technical Sales & Pre-Sales Engineering Serve as the primary technical resource for Solstice Analytics's U.S. Defense and Intelligence customers, partners, and prospects. Lead technical discovery sessions, product demonstrations, architecture reviews, and proof-of-concept engagements tailored to federal environments. Translate complex customer requirements — including compliance mandates (FedRAMP, IL2, IL4/5, IL6, PL3, DISA SRG, Zero Trust) — into actionable Solstice Analytics solution architectures. Partner with Federal Account Executives to develop and execute technical win strategies for new and expansion opportunities. Customer Success & Retention Act as a trusted technical advisor to existing federal accounts, proactively identifying risks and opportunities to strengthen customer relationships and retention. Support deployment planning, integration design, and technical onboarding for Defense and IC customers operating in on-premise, air-gapped, and private cloud environments. Collaborate with Customer Success, Support, and Engineering teams to resolve technical escalations and ensure customer satisfaction. Solution Architecture & Thought Leadership Design and document reference architectures for Solstice Analytics deployments within DoD and IC infrastructure, including Platform One, Big Bang, and other DevSecOps frameworks and platforms. Provide technical guidance on integrations with tools commonly used in federal environments (e.g., GitLab, Jira, ServiceNow, SIEM platforms, and CI/CD pipelines). Represent Solstice Analytics at federal industry events, conferences, and partner engagements. Contribute product feedback and market intelligence from the field to inform the Solstice Analytics product roadmap. Partner Enablement Enable defense contractors, system integrators, and channel partners with the technical knowledge and tools needed to position, deploy, and support Solstice Analytics solutions. Support joint solution development and co-selling motions with key federal partners. Required Qualifications 5+ years of experience in a Solution Architect, Sales Engineer, Pre-Sales Engineer, or comparable technical sales role — with a strong focus on U.S. Federal / Defense / Intelligence customers. Deep understanding of federal IT environments, including on-premise, air-gapped, and classified network deployments. Familiarity with federal compliance frameworks and security standards such as FedRAMP, DISA SRG (IL4/IL5/IL6), NIST 1000-53 CMMC, and Zero Trust Architecture. Hands-on experience with Linux-based infrastructure, Kubernetes/OpenShift (e.g., Platform One / Big Bang), and container-based deployments. Working knowledge of networking, identity management (SAML/SSO/LDAP), database administration (PostgreSQL), and DevSecOps toolchains. Ability to write simple integrations and automations using languages such as Python, Go, or JavaScript, and familiarity with REST APIs and webhooks. Excellent communication and presentation skills — able to convey complex technical concepts to both technical and executive audiences. Self-starter with the ability to operate independently in a fast-paced, remote-first environment. Willingness to travel to customer sites, partner events, and industry conferences as needed (up to 25-40%). U.S. citizenship required. Must be eligible to obtain and maintain a U.S. government security clearance. Preferred Qualifications Active U.S. security clearance (Secret or above); existing TS/SCI highly desired. Prior experience supporting DoD programs such as Platform One, or deployments within the Intelligence Community. Experience with Solstice Analytics or similar on-prem collaboration platforms (Wickr, Jabber, Skype for Business, Rocket.Chat, Element/Matrix). Background in secure messaging, C2 (Command and Control) systems, or operational technology (OT) environments. Certifications such as AWS Solutions Architect, CKA/CKAD, CISSP, Security+, or equivalent. Experience working at or selling into defense contractors, system integrators, or federal agencies. Why Solstice Analytics? Mission-driven work: Your contributions directly support national security and the teams who protect it. Growth opportunity: Clear path from this role to a senior-level (L6) Solution Architect position. Remote-first culture: Work from anywhere in the U.S. with a globally distributed, high-trust team. Open source at the core: Be part of a vibrant developer community shaping the future of secure collaboration. High impact: Join at a critical inflection point for Solstice Analytics's federal business, with direct influence on a $15M+ revenue segment. Compensation Base Salary Range: $120,000 – $180,000 On-target earnings (OTE): $147,000 to $230,000 USD, uncapped Solstice Analytics takes a market-based approach to pay. Compensation is determined based on skills, experience, qualifications, and work location. Ranges may be updated as market conditions evolve. U.S. Eligibility & Compliance This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit Security Clearances — United States Department of State Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls . Solstice Analytics is an EEO Employer, we are a remote-first, open-source company. We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time. Solstice Analytics values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics. If you require accommodations during the interview process, please let us know—we’re happy to assist.