Enterprise Tools DevOps Architect

It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us. Team summary: Keystone AI Enterprise Tools team falls within the Keystone AI Tech Services IT service organization. The team owns, architects, operates, and supports a wide range of cloud-based middleware platforms, PaaS offerings, SaaS offerings, as well as developer tools for use across the entire worldwide Keystone AI Enterprise. One of the main goals of the team is to collaboratively enable the enterprise to do its best work. Role Summary/Purpose: Keystone AI is currently looking to hire an experienced DevOps Architect to join our expanding cloud technology hub. The DevOps Architect will be responsible for architecting, automating, and supporting Keystone AI Enterprise Tools cloud-based platforms and services. This role will also lead coordination for support and agile based processes. Responsibilities include overall technical knowledge about our cloud platforms and to be the first point of contact for technology initiatives and support. Essential responsibilities Maintain and improve Enterprise Tools existing technical product suites and adopt new ones as needed to support teams across the globe Provide technical leadership to an agile team Demonstrate the ability to mentor less experienced team members by helping to remove blocking issues communicated by team members during daily Agile stand-up meetings Adhere to goals, SLAs, and deadlines for all projects and support tickets Responsible for defining and automating a wide range of cloud-based middleware platforms, PaaS offerings, and SaaS offerings in a fast-paced and agile development environment using the latest cloud technologies and infrastructure Plan and schedule changes, coordinating with different stakeholders Conduct trend analysis, identify major incidents, and work with respective teams to minimize incidents Assisting with the daily operation of the organization including projects, support tickets, and other daily operational activities as needed Performing customer service functions, including interacting with customers, and answering questions Providing teams with information about recent developments, programs, and policy changes Provide technical support and project support Troubleshoot Middleware Continuously improve existing technical products and services Ability to manage projects using agile methodology Qualifications/Requirements Completed Bachelor’s degree in Management Information Systems, Systems Analysis, Software engineering, or other STEM field (Science, Technology, Engineering, and Math). 8+ years of experience in Information Technology Upper-Intermediate/Advanced English Project management / Agile scrum master skills Technical Expertise: Minimum of 4 years of experience working in any one of the cloud environments (AWS, Azure, GCP) Minimum of 4 years Terraform, Chef, Ansible, or other equivalent automation experience Minimum of 2 years in a technical leadership role RedHat Fuse, GitLab, PowerBI, Xwiki, and IBM MQ experience is preferred Business Acumen: Demonstrates the initiative to explore alternate technology and approaches to solving problems Skilled in breaking down problems, documenting problem statements, and estimating efforts Demonstrates awareness about competitors and industry trends Has the ability to analyze the impact of technology choices Leadership: Ability to take ownership of small and medium-sized tasks and deliver while mentoring and helping team members Ability to document the technical subject precisely Ability to break down a technical subject or a problem statement into a high-level design Ensures understanding of issues and presents a clear rationale. Able to speak to mutual needs and win-win solutions. Uses two-way communication to influence outcomes and ongoing results Identifies misalignments with goals, objectives, and work direction against the organizational strategy. Makes suggestions to course correct Continuously measures deliverables of self and team against scheduled commitments. Effectively balances competing objectives Personal Attributes: Strong oral and written communication skills Strong interpersonal and influencing skills Effective team building and problem-solving abilities Persists to completion, especially in the face of overwhelming odds and setbacks. Pushes self for results; pushes others for results through team spirit Who are we? Keystone AI Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and