Enterprise Architect

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands. About the Role The Enterprise Architect is responsible for designing, documenting, and leading the implementation of technical solutions for customers following the sale of Veeam products. This role bridges customer business requirements with Veeam’s technology, ensuring solutions are scalable, secure, and aligned with best practices , while also supporting partner-driven implementations . The position involves technical leadership, customer consultation, and collaboration with internal teams to deliver successful outcomes—particularly for large enterprise customers undergoing digital transformation. Beyond direct design and delivery, the Enterprise Architect develops reference architectures and design guidelines that standardize deployments across both customer-led and partner-led projects . Additionally, they collaborate with pre-sales teams to ensure a smooth transition from initial solution design to implementation. What You’ll Do Technical Discovery & Analysis Conduct technical discovery sessions with customers to assess their existing IT landscape and requirements. Identify opportunities for improvement and architecture enhancements based on Veeam solutions. Solution Design, Documentation & Reference Architectures Design both high-level and detailed solution architectures tailored to customer environments. Create low-level design documents and detailed technical specifications to guide implementation teams. Develop and maintain reference architectures to standardize solution deployments across both direct customer implementations and partner-led projects . Prepare comprehensive technical documentation, including architecture diagrams, design specifications, and implementation plans Ensure solution designs adhere to security, compliance, and scalability best practices . Project Definition & Estimation Work with Project Managers and stakeholders to define project scope, deliverable, timelines, and resource requirements. Provide level-of-effort estimations to support project planning and resource allocation . Implementation Support & Technical Leadership Provide technical oversight during solution deployment and post-sales implementation . Assist in proof-of-concept (PoC) projects and technical workshops to validate solution architectures. Support and guide partner-driven deployments , ensuring they follow Veeam’s best practices and technical standards . Support troubleshooting efforts and resolve complex implementation challenges . Collaboration & Stakeholder Engagement Work closely with Pre-Sales, Sales, and Customer Success teams to ensure a smooth handover from pre-sales engagements to deployment. Engage with customers, partners, and internal teams to ensure successful solution adoption. Serve as a trusted technical advisor , translating business objectives into effective technical strategies . Communicate technical details effectively with both technical and non-technical stakeholders Continuous Improvement & Technology Innovation Evaluate emerging technologies (especially in containers, security, and hybrid cloud ) to enhance solution architectures. Contribute to the development and update of internal best practices and technical standards. improving delivery efficiency and partner enablement . What You’ll Bring IT experience , including in a solution architecture or technical leadership role . Deep expertise in data protection, backup & recovery, disaster recovery (DR), and cybersecurity . Hands-on experience with containers (Docker, Kubernetes) and container security in enterprise environments. Strong technical knowledge of virtualization (VMware, Hyper-V), cloud platforms (AWS, Azure, GCP), and storage systems . A record of leading transformation projects for large enterprise customers , ensuring technical solutions support business-wide digital evolution . Strong understanding of networking, security, compliance frameworks (ISO 27001, NIST, etc.) , and IT governance. Excellent problem-solving, analytical, and communication skills with a strong ability to work with both technical and non-technical stakeholders . Experience working in a post-sales consulting, professional services, or solution delivery role with direct customer engagement Frequent collaboration with internal teams (Professional Services, Pre-Sales, Sales, Partners). Customer and partner engag